Public and Paratransit in Allen

The City of Allen is continuing to partner with DART to provide transportation options for seniors and residents with disabilities.

Through Oct. 2 - Eligible persons may travel anywhere within Wylie, Fairview and Allen without regard to trip purpose. However, eligible persons originating in Wylie, Fairview or Allen may schedule trips to and from McKinney and Frisco for medical related trips only. Citizens who wish to schedule a trip should contact DART Collin County Demand Response at 214.935.6940 or read more about current service availability at Collin County Rides

Beginning on October 3, the City of Allen begins its partnership with DART for a taxi voucher system, Collin County Rides, available for seniors and residents with disabilities.

  1. What is the Collin County Rides Program?
    The Collin County Rides Program is a taxi subsidy service provided by Dallas Area Rapid Transit. 
  2. What are the eligibility requirements?
    Senior citizens age 65 and older and/or persons with disabilities who live in Wylie, Allen and Fairview are eligible to participate in the program. 
  3. Where can I register for the program?
    Those interested in applying for the service should go online to for information and to access a web portal to register. Interested participants may also call DART’s certification office at 214-828-6717 to determine eligibility. 
  4. How does the program work?
    Once your eligibility is established, you will receive a taxi debit card from DART. You will use this card to pay for taxi service from the Collin County Rides program. The card cannot be used for other goods or service. All trips – including return trips – should be scheduled up to two service days in advance. Same day scheduling of trips is not permitted. The service is available weekdays only (beginning Oct. 3) from 5 a.m. to 6 p.m. Trip reservations can be made Monday through Friday, from 8 a.m. to 5 p.m. 
  5. What balance do I have to keep on the taxi debit card?
    The value on the taxi debit card cannot exceed $200 at any time. You can store $5 to $50 on the card, and you will receive a taxi subsidy based on how much you contribute. For example, if you upload $50 to the card, your taxi subsidy is $150, for a taxi debit card value of $200. 
The transition to a taxi-voucher system launches Monday, October 3. After the program launches, you can find more information on the DART website under