Police Department

Posted on: April 13, 2017

Allen Honors “Unseen” First Responders

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They are the most critical contact during an emergency and a vital link to police officers and firefighters. That’s why the City of Allen is honoring its emergency dispatchers during Public Safety Communicators Week, April 9-15.

Dispatchers, also known as public safety communication technicians, help ensure the safety of police officers and firefighters by obtaining quality information from citizens who call 9-1-1. Their diligence and professionalism ensure prompt and prepared responses to a variety of emergencies.

Citizens can show their appreciation by reviewing the best use of 9-1-1 services. By reducing the number of non-emergency calls to 9-1-1, citizens can help dispatchers concentrate their efforts on critical (and often life-threatening) situations.

Learn more about 9-1-1 operations in Allen.

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