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Community Services 
1st Floor, Allen City Hall
305 Century Parkway
Allen, TX 75013
Phone:214.509.4500
Fax:214.509.4590

Community Services Administration 
Staff
Name Title Email Phone
Drescher, Kay Administrative Assistant (Service Center) 214.509.3150
Knipp, Jimmy Assistant Director 214.509.4502
Massey, Steve Director 214.509.4501
Schneck, Alison Senior Administrative Assistant 214.509.4510

Utility Billing 
Staff
Name Title Email Phone
Chamberlain, Kathy Utility Billing Supervisor / Permit Manager 214.509.4561

Trash & Recycling 
305 Century Parkway
Allen, TX 75013
Phone:214-509-4551
Fax:214-509-4567

Staff
Name Title Email Phone
Gonzalez, Elizabeth Customer Service Representative 214-509-4551
Smith, Andrea Education Specialist 214.509.4552
Kliewer, Donna Waste Services Manager 214.509.4554

Water & Sewer 
Staff
Name Title Email Phone
Garza, Art Water / Sewer Superintendent 214.509.3101

Water Conservation / H2Ome Improvement 
Staff
Name Title Email Phone
Donaldson, Gail Water Conservation Manager 214.509.4559
Lewis, Anne Customer Service Representative / Rebate Program 214.509.4556
Nahas, William Education Specialist 214.509.4553




allen city hall photo