COMMUNITY SERVICES DEPARTMENT

Steve Massey, Director
Location:
305 Century Parkway - Allen, TX 75013
Phone: 214-509-4500
24-hour emergency number - 214-509-4530
Fax: 214-509-4590
Email: smassey@cityofallen.org

Para información en español, llama al 214-509-4551.

Community Services is responsible for streets, drainage systems, water and sewer operations, City utility billing, municipal building maintenance, and solid waste and recycling services provided by Community Waste Disposal, Inc., (CWD). The Utility Billing Division is responsible for collecting water, sewer, trash, recycling, and drainage service and penalty fees.


How Will Changes to the Water Conservation and Drought Contingency Plans Affect You?
Find out about proposed changes to the Water Conservation and Drought Contingency Plans. Changes to the plans represent recommendations made by the 13 member cities of the North Texas Municipal Water District.

Public information meetings were conducted in March and April. Customers unable to attend a meeting, can view the presentation via video on demand.

A hard copy of the draft ordinance and draft plan is available in the City Secretary’s Office or at the Library Reference Desk. For more information call 214-509-4553.


About Microconstituents in Water Supplies
The North Texas Municipal Water District would like to provide you with the attached information regarding microconstituents in drinking water supplies.  The information is intended to assist with public inquiries.  This information is also posted on the NTMWD’s website (www.ntmwd.com) and can be accessed through the Water Quality header.


Municipal Utilities Usage for 2007
The City of Allen is a customer of natural gas, electricity, and water just like any other resident or business in Allen. For information about the City's annual utilities usage, see the report.  

WATER REBATE PROGRAM

INTERACTIVE MAPS
(Bulk Item Routes - Trash / Recycling Routes)

WATER QUALITY CONTROL

  2007 Report (.pdf format)
HOUSEHOLD HAZARDOUS WASTE

UTILITY BILLING

 

Service Form (.pdf format)

  Bank Draft Authorization Form (.pdf format)

 

Service Rates & Penalty Fees

TRASH, RECYCLING AND BULK ITEMS

  2008 Trash and Recycle Schedule
Holiday Trash Schedule
KEEP ALLEN BEAUTIFUL
About Keep Allen Beautiful
  Programs and Events
  News and Publications
  Report a Litterer