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Service Rates & Penalty Fees
The City of Allen has established rates for utilities based on the cost of providing the services and a review of rates among comparable cities. Click here for utility rates for residents and commercial users.
| RESIDENTIAL SERVICE RATES | Utility Billing |
|---|---|
| Deposit | $50 initial deposit |
| Customers are assessed an additional non-refundable deposit of $50 each time they are cut off for non-payment of their utility bill. | |
| Residential Water: Minimum bill increases based on meter size | |
| Up to 1,500 gallons -5/8” standard meter | $8.47 per month (minimum bill) |
| 1,501 to 15,000 gallons | $2.36 per 1,000 gallons |
| 15,001 to 25,000 gallons | $2.95 per 1,000 gallons |
| 25,001 to 50,000 gallons | $3.69 per 1,000 gallons |
| 50,001 to 75,000 gallons | $5.54 per 1,000 gallons |
| over 75,000 gallons | $8.31 per 1,000 gallons |
| Additional Meter Sizes | Minimum Charge |
| Up to 1,500 gallons - 3/4” meter | $11.75 per month (minimum bill) |
| Up to 1,500 gallons - 1” meter | $16.90 per month (minimum bill) |
| Residential Sewer: Based on water usage | |
| Up to 1,500 gallons | $19.43 per month (minimum bill) |
| Next 8,500 gallons | $1.11 per 1,000 gallons |
| More than 10,000 gallons | $28.87 maximum |
| Residential Drainage | $2.75 per month |
| Trash & Recycling Pickup (includes two polycarts) |
$13.78 per month |
| Each additional TRASH polycart | $8.31 per month |
| Each additional RECYCLE polycart | $1.96 per month |
| Polycart Replacement | $71.02 per cart |
| HHW Pickup | $0.57 per month |
| PENALTY FEES | |
|---|---|
| Bill not paid by due date | 10% penalty on entire past due amount |
| Reconnection Fee During regular business hours |
$20 |
| Reconnection Fee After-hours / weekends / holidays |
$40 |
| Returned Check Fee | $25 |
| NON-RESIDENTIAL SERVICE RATES | Utility Billing |
|---|---|
| Non-Residential Water: Minimum bill increases based on meter size | |
| Commercial Meter Size | Minimum Charge |
| 1 ½″ | $21.98 per month |
| 2″ | $30.00 per month |
| 3″ | $46.58 per month |
| 4″ | $67.23 per month |
| 5″ | $143.60 per month |
| Up to 1,500 gallons | Monthly minimum above |
| 1,501 to 4,000 gallons | $1.89 per 1,000 gallons |
| over 4,000 gallons | $2.36 per 1,000 gallons |
| Irrigation and Fire Protection: | |
| Up to 1,500 gallons | Monthly minimum above |
| over 1,500 gallons | $3.99 per 1,000 gallons |
| Construction Fire Hydrant Meters: | |
| Up to 1,500 gallons | Monthly minimum above for 3” meter |
| over 1,500 gallons | $2.73 per 1,000 gallons |
| Commercial Sewer: Based on water usage | |
| Up to 1,500 gallons | $22.44 per month (minimum bill) |
| More than 1,500 gallons | $1.28 per 1,000 gallons (no maximum) |
| Schools & Municipal Sewer: Based on water usage | |
| Up to 1,500 gallons | $20.53 per month (minimum bill) |
| More than 1,500 gallons | $1.17 per 1,000 gallons (no maximum) |
City of Allen, 305 Century Parkway | Allen, Texas 75013 | Phone: 214-509-4100 | Fax: 214-509-4118 | Contact Us
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