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Billing Information & Damaged Polycarts
Billing Information
All residential trash and recycling services are provided by Community Waste Disposal (CWD) and are billed through the City of Allen utility bill. Your service is activated through the utility billing division when you establish your water service. Allen residents are required to use City-provided trash and recycling services. 

Refer to the Utility Billing section of the web-site for more detailed billing information.

Damaged Polycarts
Community Waste Disposal is unable to service severely damaged polycarts. For free replacement of a trash or recycling polycart, please call Community Waste Disposal (CWD), at 972.392.9300 Option 1, followed by Option 2.

Para asistencia en español, llame a 972-392-9300, opcion 2.

Trash and Recycling Guidelines
Make sure to keep your Annual Trash and Recycling Guidelines that you receive - it's full of great year-round