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Community Services
Welcome to the City of Allen Community Services Department’s webpage. The department includes approximately 94 employees dedicated to delivering excellent customer-focused services to meet Allen’s needs. The Community Services Department maintains your roads, water and sewer lines and drainage system and provides trash and recycling services through contract with Community Waste Disposal Inc. (CWD).

About Microconstituents in Water Supplies
The North Texas Municipal Water District would like to provide you with information regarding microconstituents in drinking water supplies. The information is intended to assist with public inquiries. This information is also posted on the NTMWD’s website and can be accessed through the Water Quality header.

Municipal Utilities Usage for 2013
The City of Allen is a customer of natural gas, electricity and water just like any other resident or business in Allen. For information about the city's annual utilities usage, see the report.

Contact Information
Community Services Department
Staff Directory
Allen City Hall
305 Century Parkway
Allen, Texas 75013

Phone: 214.509.4500
Fax: 214.509.4590

Mon - Fri - 8 a.m. to 5 p.m.
Sat and Sun Closed

24 Hour Water/Sewer Emergency: 214.509.4530

Water Restrictions Hotline: 214.509.3111
Info Advanced
Winter Watering Stage 3
Customers must use the Stage 3 Outdoor Watering Schedule Map to identify what day watering is permitted for their neighborhood.