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Kurt HallOverview
Led by Assistant Fire Chief Kurt Hall, the Operations Division utilizes the department's assets (personnel and equipment) to deliver a wide variety of both emergency and non-emergency services. Emergency services include fire suppression, advanced emergency medical services, specialized rescue operations, hazardous materials incident mitigation and response to weather-related emergencies. Primary non-emergency services include pre-fire planning activities and public fire safety education programs.

The Operations Division also provides comprehensive training to ensure compliance with all state and national requirements for fire suppression and EMS personnel. In addition, Support Services supplies the necessary supplies, fire apparatus, equipment and facilities that are required to support response efforts.

These services are delivered 24 hours a day, 365 days a year with the goal of responding promptly and efficiently with adequately trained and equipped personnel to mitigate any emergency situation. The number of resources utilized by the department, the education of field personnel, ensuring that personnel have the necessary tools and supplies, and the deployment of those resources are critical to our mission success and are included in our annual planning to insure our ability to meet both efficiency and quality of service goals.

Contact Information
Fire Department
Staff Directory
Central Fire Station and Administrative Offices
310 Century Parkway
Allen, Texas 75013

Phone: 214.509.4400
Fax: 214.509.4410
Non-Emergency Dispatch: 214.509.4321
Emergency: 911
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