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Emergency Preparedness
The goal of emergency management is “to protect lives and property from the effects of natural and technological disasters and enemy attack.” This begins with the President of the United States. At the federal level, emergency management is administered by the Federal Emergency Management Agency (FEMA).

At the city level, the Mayor serves as an Emergency Management Director responsible for developing disaster response capabilities and coordinating an emergency response plan for the jurisdiction.The City of Allen is subject to major emergencies and/or disasters that may pose a significant threat to public health and / or safety, including:
  • Civil emergencies (riots, protesters)
  • National security events (terrorism) - See Homeland Security
  • Natural causes (tornadoes, winter storms, hail) - See Storm Ready
  • Technological disasters (hazardous materials spill)

To prepare for these varied threats, the Fire Marshal serving as the part-time Emergency Management Coordinator, is assisted by department directors and civilian volunteers. The Emergency Management Coordinator maintains the outdoor warning system which is capable of voice messaging and siren tones that help warn the public of severe weather events and other emergencies. Should a disaster actually strike, local authorities would take control of the situation from the Emergency Operations Center (EOC).

Emergency Information For Hearing and Sight Impaired Populations 
Northeast Texas Public Health District has compiled 18 Emergency Preparedness Topics and formatted the information to be friendly to deaf, blind, and limited sight populations. The information is in video and downloadable document format for public use. There is no charge for use of the materials posted on the Accessible Emergency Information website.

Contact Information
Fire Department
Staff Directory
Central Fire Station and Administrative Offices
310 Century Parkway
Allen, Texas 75013

Phone: 214.509.4400
Fax: 214.509.4410
Non-Emergency Dispatch: 214.509.4321
Emergency: 911
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