• Who should I contact...?

  Each unit of the Allen Police Department includes email contact information on their pages. If you are not sure who to contact, you may call our main number, 214-509-4200, and the receptionist will direct you to the appropriate person. You may also view our Contacts Page for a list of phone numbers and contact information.

• Why do officers conduct traffic stops?

  The main reason officers conduct traffic stops is to enforce the law and to encourage voluntary compliance with these laws. The goal is to reduce injuries and deaths on our roadways. (Read excerpt from IACP document)

• I received a ticket, now what?

  You may visit the City of Allen Municipal Court's website for information on resolving your court matters.

• How do I get a copy of my accident report?

  A request can be made in person (M-F 8-5) by visiting the Allen Police Department Headquarters building. There is a $6.00 fee (cash, check or money order only) required for each accident report. Cash payment must be in exact change. A written request can be made by mailing a request, fee and self addressed stamped envelope to:

Allen Police Department
Records Unit
205 W. McDermott Dr
Allen, Texas 75013

No fax or phone requests will be taken. We do not take credit cards. For additional information please call the records unit at 214-509-4350 or 214-509-4349.

• How do I get a copy of an offense report?

  A written open records request must be made to the Allen Police Department. There is no fee charged for the first ten (10) pages of an offense reports [$.10 per page after ten (10)]. Please call the records unit at 214-509-4350 or 214-509-4349 for detailed information on requesting a copy of an offense report.

• Do I need to register my home alarm?

  Yes. You may appear in person at the police department or print and complete the online alarm registration form (.pdf) and mail it in with the registration fee. There is a $50 annual fee for alarm registration. Payment can be made with cash, check or money order only. Cash payment must be in exact change. For additional information please contact 214-509-4349.

Allen Police Department
Alarm Registration
205 W. McDermott Dr
Allen, Texas 75013

NEW! Online registration may be completed here.

• Is there a fee for false alarms in Allen?

There is a $50.00 annual alarm permit fee, you are allowed  three (3) free false burglar alarms in a 12 (twelve) month period.  The fee for false burglar alarms in excess of three (3) is as follows:

a. charge for each false alarm over three (3) but no more than five (5) other false alarms during the preceding 12-month period:   $50.00

b. charge for each false alarm over five (5) but not more than eight (8) other false alarms during the preceding 12-month period:     $75.00

c. charge for each false alarm if the location has had eight (8) or more false alarms in the preceding 12-month period:  $100.00

The fee schedule for False Emergency Assistance/Personal Distress/Panic Alarms is the same as above, a through c.

False robbery alarms are $100.00

• Is there a curfew in Allen?

Yes. Persons age sixteen (16) and younger are prohibited from public places without adult supervision between the hours of 11:00 P.M. and 6:00 A.M. on Sunday through Thursday and between the hours of 12:01A.M and 6:00 A.M. on Friday and Saturday. Certain exceptions may apply.

• Does the Allen Police Department have a "Ride-Along" program?

  Yes. Persons from the media, citizens, off-duty officers, police chaplains, Citizens on Patrol, Volunteers in Policing, Police Explorers, and others may participate in the Ride-Along program. Contact Sergeant Kim Sylvester at 214-509-4207 for more information.

• How do I file a complaint?

  Complaint information can be found here or by calling the Internal Affairs Unit at 214-509-4207.

• How do I register my pet?

  Contact the Animal Control Unit at 214-509-4378 or review the Animal Control webpage.

• What are the restrictions on scooters?

  The ordinance prohibits the use of motor assisted electric or gas scooters on any highway, street, alley, path, or trail within the city limits except on paths or trails set aside for the exclusive operation of bicycles.

A person may not operate a motor assisted scooter on any path or trail within a city park except on paths and trails set aside for the exclusive operation of bicycles. (You can ride on a sidewalk.)

(A complete listing of the regulations can be found here.)