COVID-19 Operational Changes

The City of Allen is working to safety expand services and reopen facilities impacted by changes related to COVID-19. A phased return to City operations is planned to align with state guidelines and protect the health of both citizens and staff. For questions related to specific departments or facilities, please contact us by phone.

Opening dates for some facilities are yet to be determined (TBD).

Allen City Hall


 Service  Status  Opening Date  Restrictions
 Customer Service windows (utility billing, permitting)  Open  May 18  
 Deliveries  Open    Deliver to rotunda
 Department/staff appointments  Open    Must call to schedule. Restrictions apply.


Allen Public Library

No programs, activities or rentals will take place at Allen Public Library until it reopens to the public.
 Service  Status  Opening Date  Restrictions
 Allen Public Library facility  Closed  TBD  
 Curbside pickup  Open  May 4  Library cardholders only. Details

Parks and Trails


No programs, activities or rentals will take place at closed amenities until they reopen to the public. All Allen Parks and Recreation adult athletics, leagues and tournaments have been postponed until further notice.
 Location  Status  Opening Date  Restrictions
 Basketball courts Open  May 18 Limit of 4 people per court
Checklist for outdoor sports participants
 Celebration Park sprayground Closed  TBD  
 Parks open spaces Open   Restrooms and water fountains closed
Must maintain 6' distance from people not in your household or group
Groups limited to 5 if not from the same household
Checklist for park/open space visitors
 Playgrounds Closed  TBD  
 Pavilions Closed  TBD  
 Tennis Courts Open  May 1 Limit of 4 people per court
Checklist for outdoor sports participants
 Trails Open   Must maintain 6' distance from people not in your household or group
Groups limited to 5 if not from the same household
Checklist for park/open space visitors
 Volleyball courts Open  May 18 Limit of 4 people per court
Checklist for outdoor sports participants

Recreation Centers

No programs, activities or rentals will take place at closed facilities until they reopen to the public. All Allen Parks and Recreation adult athletics, leagues and tournaments have been postponed until further notice.
 Location  Status  Opening Date  Restrictions
Allen Community Ice Rink Closed  TBD  
Allen Senior Recreation Center Closed  TBD  
Don Rodenbaugh Natatorium Closed  May 26 Fitness floor opening May 26 with limited capacity. Members only.
Reservations must be made online after May 22. Make a reservation.
Checklist for gym patrons
Ford Pool Closed  TBD  
Joe Farmer Recreation Center Closed  May 26 Fitness floor opening May 26 with limited capacity. Members only.
Reservations must be made online after May 22. Make a reservation.
Checklist for gym patrons
The Courses at Watters Creek Open  April 17 Some limits on group size, cart rental, restaurant/retail capacity
Checklist for outdoor sports participants
The Edge Visitor Center Closed

The Edge Skate Park Open  May 18 Checklist for outdoor sports participants

Other Facilities


 Location  Status  Opening Date  Restrictions
 Allen Animal Shelter  Closed  TBD  Adoptions by appointment. Details
 Allen Chemical Reuse Center  Closed  TBD  
 Allen Heritage Center  Closed  TBD  
 Municipal Court Open  May 18  
 Municipal Service Center  Closed  TBD  
 Parks & Recreation Administrative Building Open  May 22  

Event and Activity Changes

 Date  Event  Status
 May 16-26  Community CPR Classes  Canceled
 June 1-5, 22-26  Allen Fire Department Summer Fire Academy  Canceled
 June 1-July 31  Allen Police Department Junior Police Academy  Canceled