COVID-19 Operational Changes

The City of Allen is working to safety expand services and reopen facilities impacted by changes related to COVID-19. A phased return to City operations is planned to align with state guidelines and protect the health of both citizens and staff. Opening dates for some facilities are yet to be determined (TBD).

Patrons are encouraged to wear face coverings when visiting any City facility. For questions related to specific departments or facilities, please contact us by phone.

Allen City Hall


 Service  Status  Opening Date  Restrictions
Customer Service windows (utility billing, permitting) Open  May 18 Face masks required
Deliveries Open   Deliver to utility billing/permitting windows
Department/staff appointments Open   Must call to schedule. Restrictions apply.


Allen Public Library

No programs, activities or rentals will take place at Allen Public Library until it reopens to the public.
 Service  Status  Opening Date  Restrictions
Allen Public Library facility Open
  June 15

Curbside pickup Open
  May 4


Parks and Trails


No programs, activities or rentals will take place at closed amenities until they reopen to the public. All Allen Parks and Recreation adult athletics, leagues and tournaments have been postponed until further notice. Maintaining a 6' distance from people not in your household or group is encouraged.
 Location  Status  Opening Date  Restrictions
Basketball courts Open  May 18
Celebration Park Sprayground Open  June 15

Parks open spaces Open  
Playgrounds Open  May 28  
Pavilions Open
  June 15  
Tennis Courts Open  May 1
Trails Open  

Volleyball courts Open  May 18


Recreation Centers

No programs, activities or rentals will take place at closed facilities until they reopen to the public. All Allen Parks and Recreation adult athletics, leagues and tournaments have been postponed until further notice.
 Adjusted Open Swim Information
 Location  Status  Opening Date  Restrictions
Allen Community Ice Rink - Limited Operations  Open
 June 8  
Allen Community Ice Rink - Open Skate Closed July 1 

  • Open skate sessions open with capacity of 75 skaters per session.
Allen Senior Recreation Center Closed TBD  
Don Rodenbaugh Natatorium Open  May 26

Ford Pool - Programs Only Closed

  • Closed for the 2020 season
Joe Farmer Recreation Center Open  May 26
The Courses at Watters Creek Open  April 17

The Edge Visitor Center Open July 6
The Edge Skate Park Open  May 18


Other Facilities


 Location  Status  Opening Date  Restrictions
 Allen Animal Shelter Closed  TBD  Adoptions by appointment. Details
 Allen Chemical Reuse Center Closed  TBD  
 Allen Heritage Center  Closed  TBD  
 Municipal Court Open  May 18  
 Municipal Service Center Closed  TBD  
 Parks & Recreation Administrative Building Open  May 22