Emergency Notifications

Sign up for Hyper-Reach, Allen's emergency notification system, to get rapid alerts about urgent situations with a telephone call, text and/or email messages, web browser alerts, smart speaker alerts and other advanced alerting methods.
logo for Hyper-Reach: Reaching Beyond Technology

About Hyper-Reach

Hyper-Reach sends thousands of messages to geographically targeted households in seconds, and can simultaneously deliver them to an even broader audience via social media, as well as sending broadcast messages to most current mobile telephones in an affected area using FEMA’s Wireless Emergency Alert (WEA) system.


Subscribers will get important, geographically-targeted messages from the Allen Police Department and the City of Allen related to:

  • Emergency response information
  • Weather alerts
  • Missing persons
  • Crime alerts
  • Outdoor warning siren tests
  • Road and facility closures
  • Utility service alerts

Sign up now

  • Enroll online
  • Enroll by text: Text "Alert" to 972.521.4616
  • Enroll by phone: Call 972.521.4616
  • Enroll using Alexa: Say "Alexa, enable Hyper-Reach"

New and existing Allen landline telephones are automatically enrolled in emergency notifications during periodic system updates. Landline telephone customers can modify their notification preferences by creating an account.

Hyper-Reach Anywhere

Citizens can also download the Hyper-Reach Anywhere app on their smartphone. Hyper-Reach Anywhere is a free smartphone app that allows individual citizens to manage and monitor the alerts they receive, both for their home and office addresses and for other addresses they care about such as those of elderly relatives or friends.