Citizen Self Service (CSS)

Citizen Self Service (CSS) enables you to submit online applications for a variety of residential permits. Scroll below for a list of the permit applications accepted online. For same-day residential permits or for permits not listed below, visit the Building Services Department at Allen City Hall.

If you want to review all the documents and payments required for submission, simply download this Guide for Submitting a Building Permit [PDF].

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How do I begin using CSS?


Use these step-by-step guides to get started using the CSS portal. If you have questions, call Building Services at 214.509.4130.

Which permits are accepted online?


You can request these residential permits online using the CSS portal. For same-day permits or for permits not listed below, visit the Building Services Department at Allen City Hall.
  • Accessory structures (sheds, workshops)
  • Concrete
  • Demolition
  • Water heater
  • Emergency services (gas, plumbing)
  • Fence
  • Fire flow test
  • Fire sprinkler
  • Fire sprinkler modification
  • Fire sprinkler retrofit
  • Foundation repair
  • HVAC/mechanical
  • Irrigation
  • New homes
  • Over-the-counter trade for minor electrical, mechanical or plumbing
  • Patios
  • Retaining walls
  • Roof
  • Siding
  • Signs
  • Solar
  • Swimming pools/spas
  • Window replacement