Our Mission
To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced.

The City of Allen organization adheres to a unique, innovative employee motivational program enhancing our customer service driven culture.

The organizational value statement “Serving with P.R.I.D.E.” means:
  • People First - Giving priority to others
  • Respect - Treating others with courtesy and dignity
  • Integrity - Serving with honesty, trust, and hard work
  • Deliver - Following through on commitments while exceeding expectations
  • Excel - Creating an innovative and improving work environment