Building Inspections

Building Inspections monitors compliance with the City of Allen's building codes and ordinances. Our staff conduct inspections on all buildings to ensure that they are safe and suitable for occupancy and are in compliance with locally adopted codes.

  1. Inspections
  2. Cancellations
  3. Fees

Inspection requests for work done on permitted projects should be requested by the general contractor or homeowner performing the work. You can request and schedule building inspections in two ways:

Citizen Self Service (CSS) Portal - Announcement!


 As part of our commitment to provide customers with better and more efficient service, we are moving to an online system for permits.  Starting April 1st, 2019 we will no longer be accepting and/or issuing permits via email.  Applicants will be directed to use our online Citizen Self Service (CSS) portal.  Contractors will still be able to register via email or in person.  Once you have applied for a permit online, please allow 24 hours for processing.  If you are in need of a permit on the same day, please visit our office for over the counter service (if applicable).  

Citizen Self Service (CSS) Portal - New!

Beginning in November 2018, you may request inspections online using the Citizen Self Service Portal. This portal may be used by contractors or individual residents to request inspections and view real-time data. Once you create an account, please allow 1-2 business days for account approval by staff. You will receive an email notification when your registration is approved.

Interactive Voice Response (IVR) System

Schedule inspections by phone using our interactive voice response (IVR) system. The IVR Brochure will guide you through the process and provide codes for all inspection types.  When you are ready to request your inspection, be sure to have a copy of your permit readily available.  The final page(s) of your permit will list the required inspections for your project, whether it is commercial or residential. For your convenience, the inspection type codes will also be listed.

Texas 811, Excavation Safety System

Before you dig, please contact Texas 811. Call 811 all day, every day!
Please contact Texas 811 before excavation to prevent damage to vital buried lines.

State of Texas Registration