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Building and Permitting
New customer service hours
Building and Permitting service hours have expanded! We're available from 7:30 a.m. to 5:30 p.m. Monday through Thursday, and from 8 a.m. to 5 p.m. Friday.
The Building and Permitting division monitors compliance with City codes and ordinances through permitting, construction plan review and inspections. We provide:
- Residential services for homeowners
- Contractor and commercial services for residential and commercial properties
- Special event and temporary use permits
- Building resources including fees, adopted codes and monthly reports
Using the Citizen Self Service (CSS) Portal
For help with the CSS Portal, use these step-by-step guides or contact Building Services.
Texas 8-1-1: Check Before You Dig
Whether you’re planting a tree or building an office tower, you first must check the location of gas lines and other vital utilities.
- By phone: Dial 8-1-1
- Online: E-Locate website
- More information at Texas811.org
Fire Permits and Inspections
Allen Fire Department (AFD) issues permits, conducts hazard inspections and provides services to builders and developers. Services include plan review, environmental site assessments, permits and life safety systems inspections. For more information, go to AFD's Fire Permits and Inspections page.