Trash Collection

The City of Allen contracts with Community Waste Disposal (CWD) to provide city trash collection and disposal, including recycling services. We also provide household chemical collection/reuse and support a variety of educational programs, special events and volunteer initiatives.

Service and Billing


Residents and businesses are required to use City-contracted trash and recycling services. Trash, recycling and water service is all billed by the City of Allen.
  1. Person standing outside brick building texting on a smart phone

    Option to pay water bills by phone ends Dec. 1

    City of Allen utility customers may continue using walk-in, curbside or online payment options to pay monthly bills. Read on...
  2. water flows out of garden hose

    Allen to invest in high-tech water meters

    A move toward smart water meters will eventually provide near real-time insight into water use, helping customers track watering habits and monitor for leaks.
  3. Two post-it notes. One says COVID-19, the other has a money symbol and arrow pointing down

    COVID-19 utility assistance: Program Closed

    Due to the volume of applications received and available funding, this program has closed. If you need rent/mortgage or utility assistance, please contact All Community Outreach to see if you qualify for one of their assistance programs. www.acocares.org
  4. CWD recycling truck arrives at blue recycling bin on a pretty residential street

    Get trash day reminders with new MyAllen App

    Sign up for email or text reminders through the new MyAllen Mobile App and never miss collection day again! Read on...
  5. Couple looking at computer and holding a credit card

    "Past Due" Utility Notices Suspended

    Due to the ongoing COVID-19 emergency, the City of Allen has temporarily stopped mailing customers “past due” notices for their City utilities including water, sewer and trash collection services. Read on...