Utility Billing

The City of Allen provides water, sewer, drainage, trash and recycling services to Allen residents and businesses. Utility Billing, a division of the Community Services Department, is responsible for customer services related to these utilities. This includes initiating and terminating services and all billing and collection services. Customers are billed on a monthly basis.

New Utility Billing System Now Available!

City of Allen utility customers who want to view or pay bills online, pay automatically with a credit card or enroll in paperless billing must create a username and password in the new system.
  1. older couple looking at laptop and smiling at each other

    Registration Now Open in Utility Billing Payment System

    Customers who want to view or pay bills online, pay automatically with a credit card or enroll in paperless billing can now create a username and password in the new system. Read on...
View All