Water Conservation

The new Water Conservation and Water Resource Management Plan for the City of Allen, Texas (The Plan) became effective May 1, 2015 by Ordinance Number 3219-4-14 and can be found online in Municode.

To report water violations call 214.509.3111.

Customers may request a temporary watering exemption in the case of new construction, or new lawn or landscape installation at an existing address. If approved, the request will allow additional watering with sprinklers for up to 30 days from the date of the new installation, as needed, except between the hours of 10 a.m. to 6 p.m. April 1 through October 31. Remember, there is no discount on utility rates and all water consumption during this time is the responsibility of the account holder. Current rates can be found on our utility service rates page.

To request the exemption, please fill out this 

  1. watering restrictions
  2. our water supply
  3. lake lavon levels
  4. why we conserve
In our new Water Conservation Plan, sprinkler use is permitted up to two times per week on allowed watering days, if needed. Please note: it is a violation of the Water Conservation Plan to operate sprinklers during rain or freeze events.

Also in this Plan, it is prohibited to use sprinklers between 10 a.m. and 6 p.m. from April 1 - October 31 each year. However, November 1 - March 31 each year, daytime watering is allowed. You must always adhere to your two allowed watering days and water only as needed. Continue to use the Outdoor Watering Schedule Map to identify what days are allowed for sprinkler use in your neighborhood.

Excessive sprinkler use can lead to disease and other problems in the lawn and landscape, as well as significantly increase your utility bill. During the growing season, your lawn and landscape may not need as much water as you think. Even though sprinkler use is permitted up to two times per week, it may not be necessary. In order to conserve, two times per week may only be needed when it's extremely hot or dry. Normally one time per week or less is sufficient to maintain healthy lawns.

All restrictions from the Water Conservation portion of the plan is in effect. Please view a list of these restrictions.