Animal Control Division and Shelter

COVID-19 (Coronavirus) Operational Changes

Many city facilities have closed or modified operations to help contain the spread of COVID-19 in our community.

Modified Shelter Operations


Allen Animal Shelter is currently closed to the public, except by appointment. You can make an appointment by calling 214.509.4378.

  • Adoptions: Animals are still available for adoption during this time! Please visit our Petfinder website to view adoptable pets.
  • Animal Surrender: Non-emergency animal surrenders are suspended until further notice to limit animal intake and improve the ability to handle current pet capacity.
  • Pet Registration: If you need to register your pet, please do so online or by mail. Details.
  • Donations: During this time, donations are greatly needed and appreciated. If you would like to donate, please choose from the list of needed items and drop them off at the front door during business hours.
  • Volunteers: The health of our volunteers is a priority. All volunteer programs will be suspended until further notice.

About Allen Animal Shelter


The Animal Control Division of the Allen Police Department works to protect citizens from issues related to pets, wildlife and livestock. Services include rabies prevention, animal bite investigation, education on responsible pet ownership, animal adoption, and care for stray and unwanted animals.