Closures, Refunds and Rentals

On March 16, the City of Allen initiated a local disaster declaration for public health emergency to help slow the spread of COVID-19 (Coronavirus) in our community. Allen Parks and Recreation is temporarily closing several facilities to minimize crowded ...

Closures, Refunds and Rentals

On March 16, the City of Allen initiated a local disaster declaration for public health emergency to help slow the spread of COVID-19 (Coronavirus) in our community. Allen Parks and Recreation is temporarily closing several facilities to minimize crowded ...

April 14 Allen City Council Meeting Canceled

The Allen City Council meeting for April 14, 2020 has been canceled. There are no public hearings scheduled or immediate business requiring the council to meet.

Allen City Council meetings are typically held on the second and fourth Tuesdays of the month. ...

Food Pickup and Delivery Options in Allen

City of Allen, Allen Convention and Visitors Bureau and the Allen Fairview Chamber of Commerce came together for a delicious project – an interactive restaurant map! Browse all the Allen restaurants open for takeout, delivery or curbside service...

Statewide Executive Order Takes Effect April 2

Beginning on April 2, the City of Allen will begin enforcing a new Executive Order put in place by Governor Greg Abbott which includes clear definitions of essential businesses and directs all Texans to minimize non-essential gatherings and in-pe...

City Operational Changes Begin Monday, March 23

The City of Allen is dedicated to providing essential services while keeping your safety in mind. Effective Monday, March 23, most facilities will be closed in order to limit unnecessary physical contact as we work to prevent the spread of COVID-19. For t...

4 Tips to Protect Yourself from COVID-19 Scams

Scammers are using the COVID-19 pandemic to prey on people’s fears. Allen Police Department joins the Federal Bureau of Investigation (FBI) in reminding you to look out for the following scams:

Fake CDC Emails

Watch out for emails claiming to be f...

Help Protect Your Disposal Drivers from COVID-19

As we each do our part to minimize the spread of COVID-19 (Coronavirus), Community Waste Disposal and City of Allen remind you to help keep drivers safe. Here’s what you can do!

Please bag and tie all trash.

By doing this, you are helping ensure y...

Utility "Past Due" Notices Suspended Due to COVID-19

Due to the ongoing COVID-19 emergency, the City of Allen has temporarily stopped mailing customers “past due” notices for their City utilities including water, sewer and trash collection services. These notices are sent to customers wh...

Don't Rush to Flush!

More time at home means more flushes. Stay vigilant in making sure you aren’t flushing wipes, paper towels or other items down the toilet. These household items and other debris flushed down the toilet cause severe disruption in our wastewater i...

Appalachian Trail: Challenge of the Year

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. And, since the facility is closed temporarily, we are moving this challenge to where you are - home!

All you have to do to joi...

Closures, Refunds and Rentals

On March 16, the City of Allen initiated a local disaster declaration for public health emergency to help slow the spread of COVID-19 (Coronavirus) in our community. Allen Parks and Recreation is temporarily closing several facilities to minimize crowded ...

Allen Fire Department Accepting Homemade Mask Donations

Calling all crafters! Allen Fire Department is now accepting donations of homemade face masks to distribute to health care workers and other essential personnel. 

The masks will be used by personnel in low-risk environments or if more sophisticate...

Allen Fire Department Provides COVID-19 Help Line

If you live or work in Allen and have questions about COVID-19 response or preparedness, call the Allen Fire Department Help Line at 214.509.4333.

This Help Line is designed for Allen residents and businesses with questions about new restrictions, protecti...

Plan your summer with the latest LIFE in Allen activity guide

The summer 2020 edition of Allen Parks and Recreation’s LIFE in Allen activity guide is now available! Learn about all the summertime programs, classes and special events happening in Allen.View the guide online or pick up a copy at one of Allen...

Winter/Spring 2020 Recreation Guide

The Winter/Spring 2020 edition of Allen Parks and Recreation's LIFE in Allen activity guide is now available!

Learn about all of the upcoming programs, classes, camps and special events happening in Allen.

The guide can be viewed online now, and pro...

Closures, Refunds and Rentals

On March 16, the City of Allen initiated a local disaster declaration for public health emergency to help slow the spread of COVID-19 (Coronavirus) in our community. Allen Parks and Recreation is temporarily closing several facilities to minimize crowded ...

Visit Allen Public Library Online

More time at home means more time for reading! Allen Public Library is temporarily closed, but our digital library is always open. Cardholders can access eBooks, digital magazines and more.

Temporary online library cards

Want to access our digital materials...

Temporary Library Cards Now Available

In order to provide access to our digital materials while the Library is closed, temporary library cards are now available.  The temporary cards will expire after two months.  You must come in after the library re-opens to pick up your p...

Allen Public Library Closed Until Further Notice

Allen Public Library will be closed until further notice in an effort to minimize crowded gatherings and protect vulnerable populations following the City’s local disaster declaration for public health emergency.

Library materials will not accrue...

Digital Library

The Library is closed, but our digital library is always open!  You have access to eBooks and eAudiobooks with cloudLibrary and digital magazines with RB Digital. There’s also Tumblebook Library for the little ones.  Visit our ...

Library Art Contest

Library users ages 5 to adult are invited to create an original piece of art around the National Library Week theme of “Find Your Place at the Library."

To be entered in to our contest, pick up an official form at any service desk starting M...

Library Catalog System Upgrade

Our servers will be down for scheduled upgrades to our catalog the morning of Wednesday, April 8.  During the upgrade, patrons will not be able to check their library accounts, place holds or renew materials.  Our Digital Library service...

Adult Program Survey

We need your input!  Help us design adult library programs and events by taking this short survey.

You can also find the survey on the Adult Programs page of our website.

Library Closed for Easter

The Library will be closed Sunday, April 12 in observance of Easter.  For your convenience, no materials will be due while the library is closed.  We will reopen on Monday, April 13 at 10 a.m.

COVID-19 Notice: Parks & Trails

Allen parks (open spaces) and trails are currently open so you can stay active while still avoiding large gatherings. Remember that a state-wide order exists prohibiting social gatherings in groups of more than 10 people. 

Because it is not feasib...

Appalachian Trail: Challenge of the Year

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. And, since the facility is closed temporarily, we are moving this challenge to where you are - home!

All you have to do to joi...

LIFE at Home

Three facts we know:1. Recreation facilities and Allen Public Library are temporarily closed.2. Social distancing is at the front of your mind.  3. Incredible LIFE in Allen Parks, Recreation and Library Programming is still happening...at HOME!

LI...

Closures, Refunds and Rentals

On March 16, the City of Allen initiated a local disaster declaration for public health emergency to help slow the spread of COVID-19 (Coronavirus) in our community. Allen Parks and Recreation is temporarily closing several facilities to minimize crowded ...

4 Tips to Protect Yourself from COVID-19 Scams

Scammers are using the COVID-19 pandemic to prey on people’s fears. Allen Police Department joins the Federal Bureau of Investigation (FBI) in reminding you to look out for the following scams:

Fake CDC Emails

Watch out for emails claiming to be f...

Allen Parks and Recreation: Capturing the Allen Spirit

How community input drives design of Allen’s favorite spots to play.

A bat sweeps through the humid air hovering over home plate. A softball meets the edge with a metallic thwunk. Cheers erupt from the concrete bleachers as the player rounds first. Lights illuminate the outfield as the ball bounces into a waiting mitt.

Thre...

Community Development: Building an Allen for the Ages

How Community Development staff protects Allen’s character and plans for its future.

Every time Allen racks up another accolade (such as CNBC’s “Best Suburb in Texas” or MONEY Magazine’s “#2 Best Place to Launch a Career”), Allen residents are delighted, but not surprised.“No wonder I love living here!” gushed one citizen on Facebook.“Shh...

Finance: Doing More with Tech

From automation to artificial intelligence, Allen’s Finance Department harnesses technology to keep costs in check.

If time is money, then wasted time is wasted money. And wasted money is something the City of Allen Finance Department can’t stand.

“We’re constantly on the hunt for savings,” said Eric Cannon, Allen’s Chie...

Community Services: All in a Day's Work

Community Services puts heart and soul into Allen’s “dirty jobs.”

There are dozens of job titles in Allen’s Community Services department. Water Foreman. Pump Station Operator. Fleet Coordinator. Lead Custodian. But to succeed at any one of them, Director Steve Massey believes you must be part mechani...

Allen Fire Department: Answering the Call

How Allen Fire Department empowers every citizen to save lives.

Allen Fire Chief Jon Boyd knows the value of special equipment. In fact, his department purchased $1.1 million of it last year alone—including extrication tools to free trapped drivers in seconds, thermal imagers to illuminate signs of life in a...

Allen Police Department: Rethinking School Threats

Allen Police Department initiates a new program to help prevent every parent’s worst nightmare.

From Sandy Hook to Santa Fe, two words echo in the aftermath of nearly every school shooting. The simple refrain slices through debates about background checks and waiting periods, metal detectors and armed teachers, revealing a security gap no single pol...

Allen Public Library: “As Allen Changes, So Do We”

Allen Public Library holds a mirror to the community through programs, acquisitions and outreach.

Step into Allen Public Library any day of the week and you’ll be met with a hive-like hum of activity. Children flit from fish tank to finger puppets on the way to story time. Students swarm tables, study rooms and quiet patches of carpet, a web of laptop...

Engineering: “We Don’t Just Go with the Flow”

Allen engineers find innovative solutions to keep traffic, waste and business moving.

Ask anyone in North Texas to name the worst thing about living here, and you’re bound to hear the same word over and over. Traffic. From 2018 to 2019, the North Central Texas Council of Governments estimates Collin County grew by more t...

City Secretary: Under the Law, Above Reproach

Allen’s City Secretary adds new features to help citizens access public records.

It’s perhaps the most misunderstood title in city government, but it’s one City Secretary Shelley George wears with pride and good humor.

“I once took a call from a longtime resident asking me to type a letter for her,&rdq...

Allen Convention & Visitors Bureau: Be Our Guest!

A dazzling hotel and convention center draws new visitors (and dollars) to Allen.

When the first guest checked in to the Delta by Marriott Dallas Allen and Watters Creek Convention Center on January 15, they weren’t just booking a room. They were ushering in a new era of Allen tourism.

“It changes the entire landscap...

Human Resources: If You Can’t Join Them, Beat Them

Streamlined hiring helps Allen snag top candidates before someone else does.

Economic booms, like the one rippling furiously across North Texas, give cities like Allen a lot to celebrate. Unemployment is low. Wages are up. People feel better about taking professional risks, such as starting a business or gunning for a new job.

The ...

Allen EDC: Allen's Corporate Matchmaker

Allen Economic Development Corporation courts the employers of tomorrow.

In the early 90s, City leaders realized Allen had a problem. The population was booming, more than doubling to 18,000 residents within a decade. But with few businesses, homeowners were shouldering nearly all the tax burden.

“At the time, we were...

Information Technology: All the Bytes We Cannot See

Invisible networks, designed by I.T. staff, make Allen secure, agile and resilient.

When twelve of the world’s top Overwatch players took the stage in front of thundering fans at Allen Event Center, a municipal technology budget was likely the last thing on their minds. Yet as the match unfolded on the arena’s jumbotr...

Public and Media Relations Office: Telling Allen’s Story

Allen’s Public and Media Relations Office uses creativity to inform and inspire.

From the pages of a favorite fairytale to the latest binge-worthy streaming series, we humans are captivated by stories. They instruct, influence, infuriate and inspire. They introduce us to new perspectives and help us investigate our world.

Whether posti...

Mayor Stephen Terrell: A Legacy of Service

Mayor Stephen Terrell leaves his mark on Allen.

When Mayor Stephen Terrell was first elected to Allen City Council in 1991, the city population had just crossed the 20,000 mark. As a small business owner, Terrell was driven to expand Allen’s economic tax base to help alleviate the tax burden ...

Closures, Refunds and Rentals

On March 16, the City of Allen initiated a local disaster declaration for public health emergency to help slow the spread of COVID-19 (Coronavirus) in our community. Allen Parks and Recreation is temporarily closing several facilities to minimize crowded ...

Water Restrictions through October 31

Water restrictions begin in Allen on April 1 and continue through October 31. During this time, watering is not allowed between 10 a.m. and 6 p.m. Sprinkler use is allowed only on your designated day up to twice per week. Use the watering schedule map to ...