North Texas Innovation Alliance Consortium Launches with Allen as a Founding Member

Allen is joining 19 other North Texas agencies to create the most connected, smart and resilient region in the country. 

The North Texas Innovation Alliance (NTXIA) was launched on May 26 as a group of key cross-sector stakeholders working to coll...

COVID-19 Testing for Qualifying Individuals

COVID-19 testing now is available for qualifying individuals at these local facilities. All facilities have their own criteria to meet before testing.Remember to check first with your primary care physician. Contact each facility prior to arriving to make...

Food Pickup and Delivery Options in Allen

City of Allen, Allen Convention and Visitors Bureau and the Allen Fairview Chamber of Commerce came together for a delicious project – an interactive restaurant map! Browse all the Allen restaurants open for takeout, delivery or curbside service...

4 Tips to Protect Yourself from COVID-19 Scams

Scammers are using the COVID-19 pandemic to prey on people’s fears. Allen Police Department joins the Federal Bureau of Investigation (FBI) in reminding you to look out for the following scams:

Fake CDC Emails

Watch out for emails claiming to be f...

Memorial Day Collection Schedule Changes

Trash and recycling collection will slide one day this week due to Memorial Day. Please place your trash and/or recycling carts at their usual collection point by 7 a.m.

View the City of Allen Trash & Recycling Guidelines.

Open me!

Many residents start using more water this time of year as they fill pools, plant gardens and irrigate lawns/landscaping. Examining bills early in the season can help identify potential leaks or overwatering, allowing you to help control future bills.

Thi...

Water Safety Reminder for Businesses

Governor Greg Abbott announced a phased approach to reopening Texas businesses beginning on May 1, following the expiration of his statewide Executive Order. 

Beginning May 1, the following businesses are able to open at 25% capacity for inside an...

Help Protect Your Disposal Drivers from COVID-19

As we each do our part to minimize the spread of COVID-19 (Coronavirus), Community Waste Disposal and City of Allen remind you to help keep drivers safe. Here’s what you can do!

Please bag and tie all trash.

By doing this, you are helping ensure y...

Utility "Past Due" Notices Suspended Due to COVID-19

Due to the ongoing COVID-19 emergency, the City of Allen has temporarily stopped mailing customers “past due” notices for their City utilities including water, sewer and trash collection services. These notices are sent to customers wh...

Don't Rush to Flush!

More time at home means more flushes. Stay vigilant in making sure you aren’t flushing wipes, paper towels or other items down the toilet. These household items and other debris flushed down the toilet cause severe disruption in our wastewater i...

Allen FD Begins COVID-19 Testing at Nursing Homes

Allen Fire Department is working with Allen nursing homes to test all residents and staff members for COVID-19 in response to state orders. Texas Governor Greg Abbott announced the initiative in a press release on May 11. Allen Fire Department received te...

COVID-19 Testing for Qualifying Individuals

COVID-19 testing now is available for qualifying individuals at these local facilities. All facilities have their own criteria to meet before testing.Remember to check first with your primary care physician. Contact each facility prior to arriving to make...

Allen Fire Department Provides COVID-19 Help Line

If you live or work in Allen and have questions about COVID-19 response or preparedness, call the Allen Fire Department Help Line at 214.509.4333.

This Help Line is designed for Allen residents and businesses with questions about new restrictions, protecti...

4 Tips to Protect Yourself from COVID-19 Scams

Scammers are using the COVID-19 pandemic to prey on people’s fears. Allen Police Department joins the Federal Bureau of Investigation (FBI) in reminding you to look out for the following scams:

Fake CDC Emails

Watch out for emails claiming to be f...

Appalachian Trail: Challenge of the Year

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. And, since the facility is closed temporarily, we are moving this challenge to where you are - home!

All you have to do to joi...

Allen FD Begins COVID-19 Testing at Nursing Homes

Allen Fire Department is working with Allen nursing homes to test all residents and staff members for COVID-19 in response to state orders. Texas Governor Greg Abbott announced the initiative in a press release on May 11. Allen Fire Department received te...

Allen Fire Department Provides COVID-19 Help Line

If you live or work in Allen and have questions about COVID-19 response or preparedness, call the Allen Fire Department Help Line at 214.509.4333.

This Help Line is designed for Allen residents and businesses with questions about new restrictions, protecti...

Allen Fire Department Accepting Homemade Mask Donations

Calling all crafters! Allen Fire Department is now accepting donations of homemade face masks to distribute to health care workers and other essential personnel. 

The masks will be used by personnel in low-risk environments or if more sophisticate...

Cleaning, Disinfecting and Poison Prevention

Source: Texas Poison Center Network

A clean home provides a healthy environment for your family, especially during this time to help prevent the spread of COVID-19. As we start to think about cleaning and disinfecting, we also should think about p...

Fire Chief Jon Boyd Named 2020 Friend of Education

City of Allen Fire Chief Jon Boyd is Allen ISD’s 2020 Friend of Education. Allen ISD presents the award to community members who make a significant impact on the students and school district.

From Allen ISD

“Chief Jon Boyd and the Allen ...

Allen Public Library Adds Curbside Pickup Option

Allen Public Library is making plans to reopen with the safety of customers and staff in mind. Reopening plans will be posted on AllenLibrary.org when finalized. In the meantime, library cardholders can schedule curbside pickup of up to ten materials begi...

Digital Library

The Library is closed, but our digital library is always open!  You have access to eBooks and eAudiobooks with cloudLibrary and digital magazines with RB Digital. There’s also Tumblebook Library for the little ones.  Visit our ...

Market Street Allen USA Canceled for 2020

Allen’s annual summer bash won’t happen this year due to COVID-19 concerns.

Market Street Allen USA was set to celebrate its 25th year in 2020. The free community festival and fireworks show previously drew crowds of 65,000+ to Allen&am...

Reopening Plans for Allen Parks & Recreation Facilities

Some Allen Parks & Recreation facilities, including outdoor athletic courts and indoor fitness floors, will reopen May 18-26 as the City of Allen works to safely expand services previously impacted by COVID-19. 

This phased return to operation...

DRN, JFRC Open Fitness Floors for Member Reservations

Don Rodenbaugh Natatorium and Joe Farmer Recreation Center will reopen their fitness floors to members only with limited hours on Tuesday, May 26. Reservations are required.

Making a Reservation 

To ensure fitness floors do not exceed capacity, mem...

Appalachian Trail: Challenge of the Year

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. And, since the facility is closed temporarily, we are moving this challenge to where you are - home!

All you have to do to joi...

LIFE at Home

Three facts we know:1. Recreation facilities and Allen Public Library are temporarily closed.2. Social distancing is at the front of your mind.  3. Incredible LIFE in Allen Parks, Recreation and Library Programming is still happening...at HOME!

LI...

Operational Changes and Reopening Plans

Allen Parks & Recreation is planning a phased return to operations to align with state guidelines and protect the health of both citizens and staff.

Now Open

The following facilities are now open. Some limitations or occupancy restrictions may be in eff...

Allen Parks and Recreation: Capturing the Allen Spirit

How community input drives design of Allen’s favorite spots to play.

A bat sweeps through the humid air hovering over home plate. A softball meets the edge with a metallic thwunk. Cheers erupt from the concrete bleachers as the player rounds first. Lights illuminate the outfield as the ball bounces into a waiting mitt.

Thre...

Community Development: Building an Allen for the Ages

How Community Development staff protects Allen’s character and plans for its future.

Every time Allen racks up another accolade (such as CNBC’s “Best Suburb in Texas” or MONEY Magazine’s “#2 Best Place to Launch a Career”), Allen residents are delighted, but not surprised.“No wonder I love living here!” gushed one citizen on Facebook.“Shh...

Finance: Doing More with Tech

From automation to artificial intelligence, Allen’s Finance Department harnesses technology to keep costs in check.

If time is money, then wasted time is wasted money. And wasted money is something the City of Allen Finance Department can’t stand.

“We’re constantly on the hunt for savings,” said Eric Cannon, Allen’s Chie...

Community Services: All in a Day's Work

Community Services puts heart and soul into Allen’s “dirty jobs.”

There are dozens of job titles in Allen’s Community Services department. Water Foreman. Pump Station Operator. Fleet Coordinator. Lead Custodian. But to succeed at any one of them, Director Steve Massey believes you must be part mechani...

Allen Fire Department: Answering the Call

How Allen Fire Department empowers every citizen to save lives.

Allen Fire Chief Jon Boyd knows the value of special equipment. In fact, his department purchased $1.1 million of it last year alone—including extrication tools to free trapped drivers in seconds, thermal imagers to illuminate signs of life in a...

Allen Police Department: Rethinking School Threats

Allen Police Department initiates a new program to help prevent every parent’s worst nightmare.

From Sandy Hook to Santa Fe, two words echo in the aftermath of nearly every school shooting. The simple refrain slices through debates about background checks and waiting periods, metal detectors and armed teachers, revealing a security gap no single pol...

Allen Public Library: “As Allen Changes, So Do We”

Allen Public Library holds a mirror to the community through programs, acquisitions and outreach.

Step into Allen Public Library any day of the week and you’ll be met with a hive-like hum of activity. Children flit from fish tank to finger puppets on the way to story time. Students swarm tables, study rooms and quiet patches of carpet, a web of laptop...

Engineering: “We Don’t Just Go with the Flow”

Allen engineers find innovative solutions to keep traffic, waste and business moving.

Ask anyone in North Texas to name the worst thing about living here, and you’re bound to hear the same word over and over. Traffic. From 2018 to 2019, the North Central Texas Council of Governments estimates Collin County grew by more t...

City Secretary: Under the Law, Above Reproach

Allen’s City Secretary adds new features to help citizens access public records.

It’s perhaps the most misunderstood title in city government, but it’s one City Secretary Shelley George wears with pride and good humor.

“I once took a call from a longtime resident asking me to type a letter for her,&rdq...

Allen Convention & Visitors Bureau: Be Our Guest!

A dazzling hotel and convention center draws new visitors (and dollars) to Allen.

When the first guest checked in to the Delta by Marriott Dallas Allen and Watters Creek Convention Center on January 15, they weren’t just booking a room. They were ushering in a new era of Allen tourism.

“It changes the entire landscap...

Human Resources: If You Can’t Join Them, Beat Them

Streamlined hiring helps Allen snag top candidates before someone else does.

Economic booms, like the one rippling furiously across North Texas, give cities like Allen a lot to celebrate. Unemployment is low. Wages are up. People feel better about taking professional risks, such as starting a business or gunning for a new job.

The ...

Allen EDC: Allen's Corporate Matchmaker

Allen Economic Development Corporation courts the employers of tomorrow.

In the early 90s, City leaders realized Allen had a problem. The population was booming, more than doubling to 18,000 residents within a decade. But with few businesses, homeowners were shouldering nearly all the tax burden.

“At the time, we were...

Information Technology: All the Bytes We Cannot See

Invisible networks, designed by I.T. staff, make Allen secure, agile and resilient.

When twelve of the world’s top Overwatch players took the stage in front of thundering fans at Allen Event Center, a municipal technology budget was likely the last thing on their minds. Yet as the match unfolded on the arena’s jumbotr...

Public and Media Relations Office: Telling Allen’s Story

Allen’s Public and Media Relations Office uses creativity to inform and inspire.

From the pages of a favorite fairytale to the latest binge-worthy streaming series, we humans are captivated by stories. They instruct, influence, infuriate and inspire. They introduce us to new perspectives and help us investigate our world.

Whether posti...

Mayor Stephen Terrell: A Legacy of Service

Mayor Stephen Terrell leaves his mark on Allen.

When Mayor Stephen Terrell was first elected to Allen City Council in 1991, the city population had just crossed the 20,000 mark. As a small business owner, Terrell was driven to expand Allen’s economic tax base to help alleviate the tax burden ...

Daytime Watering Restrictions in Effect Through Oct. 31

From April 1 to October 31, sprinkler use is not allowed between 10 a.m. and 6 p.m. This helps reduce water lost to evaporation.

Sprinklers/irrigation systems may be used up to twice per week on assigned watering days, as needed. This includes sprinklers a...

Open Me! Get Details of Water Use Inside Your Bill

Many residents start using more water this time of year as they fill pools, plant gardens and irrigate lawns/landscaping. Examining bills early in the season can help identify potential leaks or overwatering, allowing you to help control future bills.

This...