News Flash

News Flash

Posted on: March 18, 2020

Closures, Refunds and Rentals

Graphic - Parks and Recreation COVID-19 Operational Changes

On March 16, the City of Allen initiated a local disaster declaration for public health emergency to help slow the spread of COVID-19 (Coronavirus) in our community. Allen Parks and Recreation is temporarily closing several facilities to minimize crowded ...

Read on...

Allen Community Ice Rink

News Flash

Posted on: March 18, 2020

Closures, Refunds and Rentals

Graphic - Parks and Recreation COVID-19 Operational Changes

On March 16, the City of Allen initiated a local disaster declaration for public health emergency to help slow the spread of COVID-19 (Coronavirus) in our community. Allen Parks and Recreation is temporarily closing several facilities to minimize crowded ...

Read on...

Allen Senior Recreation Center

News Flash

Posted on: April 6, 2020

April 14 Allen City Council Meeting Canceled

Photo - Council Chambers

The Allen City Council meeting for April 14, 2020 has been canceled. There are no public hearings scheduled or immediate business requiring the council to meet.

Allen City Council meetings are typically held on the second and fourth Tuesdays of the month. ...

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Find more local stories at AllenNews.org. City of Allen - Headline Updates
Posted on: April 6, 2020

Food Pickup and Delivery Options in Allen

Aerial photo of a person eating plated food with chopsticks

City of Allen, Allen Convention and Visitors Bureau and the Allen Fairview Chamber of Commerce came together for a delicious project – an interactive restaurant map! Browse all the Allen restaurants open for takeout, delivery or curbside service...

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City of Allen - Headline Updates
Posted on: April 1, 2020

Statewide Executive Order Takes Effect April 2

DHS honeycomb graphic of essential critical infrastructure

Beginning on April 2, the City of Allen will begin enforcing a new Executive Order put in place by Governor Greg Abbott which includes clear definitions of essential businesses and directs all Texans to minimize non-essential gatherings and in-pe...

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City of Allen - Headline Updates
Posted on: March 20, 2020

City Operational Changes Begin Monday, March 23

Text - Important Notice: Operational Changes

The City of Allen is dedicated to providing essential services while keeping your safety in mind. Effective Monday, March 23, most facilities will be closed in order to limit unnecessary physical contact as we work to prevent the spread of COVID-19. For t...

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City of Allen - Headline Updates
Posted on: March 25, 2020

4 Tips to Protect Yourself from COVID-19 Scams

Hands typing on computer with coding watermarks

Scammers are using the COVID-19 pandemic to prey on people’s fears. Allen Police Department joins the Federal Bureau of Investigation (FBI) in reminding you to look out for the following scams:

Fake CDC Emails

Watch out for emails claiming to be f...

Read on...

City of Allen - Headline Updates

News Flash

Posted on: April 6, 2020

Help Protect Your Disposal Drivers from COVID-19

One blue residential waste disposal cart and one blue residential waste disposal cart

As we each do our part to minimize the spread of COVID-19 (Coronavirus), Community Waste Disposal and City of Allen remind you to help keep drivers safe. Here’s what you can do!

Please bag and tie all trash.

By doing this, you are helping ensure y...

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Community Services
Posted on: April 3, 2020

Utility "Past Due" Notices Suspended Due to COVID-19

water running in bathroom sink

Due to the ongoing COVID-19 emergency, the City of Allen has temporarily stopped mailing customers “past due” notices for their City utilities including water, sewer and trash collection services. These notices are sent to customers wh...

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Learn more about Allen's response to COVID-19. Community Services
Posted on: March 31, 2020

Don't Rush to Flush!

Do not flush wipes, paper towels or cotton balls

More time at home means more flushes. Stay vigilant in making sure you aren’t flushing wipes, paper towels or other items down the toilet. These household items and other debris flushed down the toilet cause severe disruption in our wastewater i...

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Community Services

News Flash

Posted on: March 30, 2020

Appalachian Trail: Challenge of the Year

apptrail

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. And, since the facility is closed temporarily, we are moving this challenge to where you are - home!

All you have to do to joi...

Read on...

Don Rodenbaugh Natatorium
Posted on: March 18, 2020

Closures, Refunds and Rentals

Graphic - Parks and Recreation COVID-19 Operational Changes

On March 16, the City of Allen initiated a local disaster declaration for public health emergency to help slow the spread of COVID-19 (Coronavirus) in our community. Allen Parks and Recreation is temporarily closing several facilities to minimize crowded ...

Read on...

Don Rodenbaugh Natatorium

News Flash

News Flash

Posted on: April 6, 2020

Allen Fire Department Accepting Homemade Mask Donations

Photo - Facemask Tutorial

Calling all crafters! Allen Fire Department is now accepting donations of homemade face masks to distribute to health care workers and other essential personnel. 

The masks will be used by personnel in low-risk environments or if more sophisticate...

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View instructions on CDC website. Fire Department
Posted on: March 23, 2020

Allen Fire Department Provides COVID-19 Help Line

close up of woman dialing a cell phone

If you live or work in Allen and have questions about COVID-19 response or preparedness, call the Allen Fire Department Help Line at 214.509.4333.

This Help Line is designed for Allen residents and businesses with questions about new restrictions, protecti...

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COVID-19 (Coronavirus) Information Fire Department

News Flash

Ford Pool

2 Stories
Posted on: March 2, 2020

Plan your summer with the latest LIFE in Allen activity guide

Photo of young girl running through a splash pad. Text beside her reads LIFE in Allen Summer 2020 Ac

The summer 2020 edition of Allen Parks and Recreation’s LIFE in Allen activity guide is now available! Learn about all the summertime programs, classes and special events happening in Allen.View the guide online or pick up a copy at one of Allen...

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View more on Allen Parks & Recreation. Ford Pool
Posted on: July 19, 2017

Winter/Spring 2020 Recreation Guide

Winter Spring 2020 LIFE Guide Banner

The Winter/Spring 2020 edition of Allen Parks and Recreation's LIFE in Allen activity guide is now available!

Learn about all of the upcoming programs, classes, camps and special events happening in Allen.

The guide can be viewed online now, and pro...

Read on...

Ford Pool

News Flash

Posted on: March 18, 2020

Closures, Refunds and Rentals

Graphic - Parks and Recreation COVID-19 Operational Changes

On March 16, the City of Allen initiated a local disaster declaration for public health emergency to help slow the spread of COVID-19 (Coronavirus) in our community. Allen Parks and Recreation is temporarily closing several facilities to minimize crowded ...

Read on...

Joe Farmer Recreation Center

News Flash

News Flash

News Flash

Posted on: March 25, 2020

Visit Allen Public Library Online

Allen Public Library - COVID-19 Operational Changes

More time at home means more time for reading! Allen Public Library is temporarily closed, but our digital library is always open. Cardholders can access eBooks, digital magazines and more.

Temporary online library cards

Want to access our digital materials...

Read on...

More on Allen Public Library Library - Main
Posted on: March 17, 2020

Temporary Library Cards Now Available

Allen Public Library

In order to provide access to our digital materials while the Library is closed, temporary library cards are now available.  The temporary cards will expire after two months.  You must come in after the library re-opens to pick up your p...

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Visit AllenLibrary.org Library - Main
Posted on: March 21, 2020

Allen Public Library Closed Until Further Notice

Allen Public Library Closed until Further Notice

Allen Public Library will be closed until further notice in an effort to minimize crowded gatherings and protect vulnerable populations following the City’s local disaster declaration for public health emergency.

Library materials will not accrue...

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Library - Main
Posted on: March 16, 2020

Digital Library

Digital Library: cloudLibrary, RB Digital Magazines, and Tumblebooks

The Library is closed, but our digital library is always open!  You have access to eBooks and eAudiobooks with cloudLibrary and digital magazines with RB Digital. There’s also Tumblebook Library for the little ones.  Visit our ...

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Visit AllenLibrary.org Library - Main
Posted on: February 15, 2020

Library Art Contest

Find Your Place at the Library:  National Library Week Art contest

Library users ages 5 to adult are invited to create an original piece of art around the National Library Week theme of “Find Your Place at the Library."

To be entered in to our contest, pick up an official form at any service desk starting M...

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Visit AllenLibrary.org Library - Main
Posted on: March 25, 2020

Library Catalog System Upgrade

Library Catalog Computer

Our servers will be down for scheduled upgrades to our catalog the morning of Wednesday, April 8.  During the upgrade, patrons will not be able to check their library accounts, place holds or renew materials.  Our Digital Library service...

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Visit Allen News Library - Main
Posted on: February 12, 2020

Adult Program Survey

Adult program survey with images of past programs

We need your input!  Help us design adult library programs and events by taking this short survey.

You can also find the survey on the Adult Programs page of our website.

Read on...

APL Adult Program Survey Library - Main
Posted on: March 22, 2020

Library Closed for Easter

Photo: Basket in the grass with painted eggs.

The Library will be closed Sunday, April 12 in observance of Easter.  For your convenience, no materials will be due while the library is closed.  We will reopen on Monday, April 13 at 10 a.m.

Visit AllenLibrary.org Library - Main

News Flash

News Flash

News Flash

Posted on: March 18, 2020

COVID-19 Notice: Parks & Trails

Dayspring Nature Preserve

Allen parks (open spaces) and trails are currently open so you can stay active while still avoiding large gatherings. Remember that a state-wide order exists prohibiting social gatherings in groups of more than 10 people. 

Because it is not feasib...

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Parks & Recreation
Posted on: March 30, 2020

Appalachian Trail: Challenge of the Year

apptrail

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. And, since the facility is closed temporarily, we are moving this challenge to where you are - home!

All you have to do to joi...

Read on...

Parks & Recreation
Posted on: March 23, 2020

LIFE at Home

Life at home newsflash-01

Three facts we know:1. Recreation facilities and Allen Public Library are temporarily closed.2. Social distancing is at the front of your mind.  3. Incredible LIFE in Allen Parks, Recreation and Library Programming is still happening...at HOME!

LI...

Read on...

Parks & Recreation
Posted on: March 18, 2020

Closures, Refunds and Rentals

Graphic - Parks and Recreation COVID-19 Operational Changes

On March 16, the City of Allen initiated a local disaster declaration for public health emergency to help slow the spread of COVID-19 (Coronavirus) in our community. Allen Parks and Recreation is temporarily closing several facilities to minimize crowded ...

Read on...

Parks & Recreation

News Flash

Posted on: March 25, 2020

4 Tips to Protect Yourself from COVID-19 Scams

Hands typing on computer with coding watermarks

Scammers are using the COVID-19 pandemic to prey on people’s fears. Allen Police Department joins the Federal Bureau of Investigation (FBI) in reminding you to look out for the following scams:

Fake CDC Emails

Watch out for emails claiming to be f...

Read on...

Police Department

News Flash

Posted on: September 17, 2019

Allen Parks and Recreation: Capturing the Allen Spirit

Photo of lighted baseball fields surrounded by gardens and sculptures

How community input drives design of Allen’s favorite spots to play.

A bat sweeps through the humid air hovering over home plate. A softball meets the edge with a metallic thwunk. Cheers erupt from the concrete bleachers as the player rounds first. Lights illuminate the outfield as the ball bounces into a waiting mitt.

Thre...

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Stories of Service
Posted on: August 5, 2019

Community Development: Building an Allen for the Ages

Artist rendering of an urban development with central fountain, park, patio restaurants, office buil

How Community Development staff protects Allen’s character and plans for its future.

Every time Allen racks up another accolade (such as CNBC’s “Best Suburb in Texas” or MONEY Magazine’s “#2 Best Place to Launch a Career”), Allen residents are delighted, but not surprised.“No wonder I love living here!” gushed one citizen on Facebook.“Shh...

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Stories of Service
Posted on: September 17, 2019

Finance: Doing More with Tech

property_tax_budget

From automation to artificial intelligence, Allen’s Finance Department harnesses technology to keep costs in check.

If time is money, then wasted time is wasted money. And wasted money is something the City of Allen Finance Department can’t stand.

“We’re constantly on the hunt for savings,” said Eric Cannon, Allen’s Chie...

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Stories of Service
Posted on: September 17, 2019

Community Services: All in a Day's Work

3 workers in heavy jackets hunch over a trench where concrete is being poured

Community Services puts heart and soul into Allen’s “dirty jobs.”

There are dozens of job titles in Allen’s Community Services department. Water Foreman. Pump Station Operator. Fleet Coordinator. Lead Custodian. But to succeed at any one of them, Director Steve Massey believes you must be part mechani...

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Stories of Service
Posted on: September 17, 2019

Allen Fire Department: Answering the Call

Fire department staff member holding an AED device in the front of a classroom while participants wa

How Allen Fire Department empowers every citizen to save lives.

Allen Fire Chief Jon Boyd knows the value of special equipment. In fact, his department purchased $1.1 million of it last year alone—including extrication tools to free trapped drivers in seconds, thermal imagers to illuminate signs of life in a...

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Stories of Service
Posted on: September 17, 2019

Allen Police Department: Rethinking School Threats

female police officer distributing foam footballs to teens sitting in cafeteria

Allen Police Department initiates a new program to help prevent every parent’s worst nightmare.

From Sandy Hook to Santa Fe, two words echo in the aftermath of nearly every school shooting. The simple refrain slices through debates about background checks and waiting periods, metal detectors and armed teachers, revealing a security gap no single pol...

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Stories of Service
Posted on: September 17, 2019

Allen Public Library: “As Allen Changes, So Do We”

children standing at brightly colored tables making paper party hats

Allen Public Library holds a mirror to the community through programs, acquisitions and outreach.

Step into Allen Public Library any day of the week and you’ll be met with a hive-like hum of activity. Children flit from fish tank to finger puppets on the way to story time. Students swarm tables, study rooms and quiet patches of carpet, a web of laptop...

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Stories of Service
Posted on: September 17, 2019

Engineering: “We Don’t Just Go with the Flow”

bucket truck extended above traffic signal at US 75 and McDermott in Allen

Allen engineers find innovative solutions to keep traffic, waste and business moving.

Ask anyone in North Texas to name the worst thing about living here, and you’re bound to hear the same word over and over. Traffic. From 2018 to 2019, the North Central Texas Council of Governments estimates Collin County grew by more t...

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Stories of Service
Posted on: September 17, 2019

City Secretary: Under the Law, Above Reproach

council members seated in front of digital screen during public meeting

Allen’s City Secretary adds new features to help citizens access public records.

It’s perhaps the most misunderstood title in city government, but it’s one City Secretary Shelley George wears with pride and good humor.

“I once took a call from a longtime resident asking me to type a letter for her,&rdq...

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Stories of Service
Posted on: September 17, 2019

Allen Convention & Visitors Bureau: Be Our Guest!

a pool glows beneath twinkle lights in a modern outdoor courtyard at dusk

A dazzling hotel and convention center draws new visitors (and dollars) to Allen.

When the first guest checked in to the Delta by Marriott Dallas Allen and Watters Creek Convention Center on January 15, they weren’t just booking a room. They were ushering in a new era of Allen tourism.

“It changes the entire landscap...

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Stories of Service
Posted on: September 17, 2019

Human Resources: If You Can’t Join Them, Beat Them

A man in green City of Allen polo shirt talks to a female employee in striped dress at a desk.

Streamlined hiring helps Allen snag top candidates before someone else does.

Economic booms, like the one rippling furiously across North Texas, give cities like Allen a lot to celebrate. Unemployment is low. Wages are up. People feel better about taking professional risks, such as starting a business or gunning for a new job.

The ...

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Stories of Service
Posted on: September 17, 2019

Allen EDC: Allen's Corporate Matchmaker

five-story glass-walled office building at sunset

Allen Economic Development Corporation courts the employers of tomorrow.

In the early 90s, City leaders realized Allen had a problem. The population was booming, more than doubling to 18,000 residents within a decade. But with few businesses, homeowners were shouldering nearly all the tax burden.

“At the time, we were...

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Stories of Service
Posted on: September 17, 2019

Information Technology: All the Bytes We Cannot See

packed arena at Allen Event Center. crowds are watching Overwatch players on stage

Invisible networks, designed by I.T. staff, make Allen secure, agile and resilient.

When twelve of the world’s top Overwatch players took the stage in front of thundering fans at Allen Event Center, a municipal technology budget was likely the last thing on their minds. Yet as the match unfolded on the arena’s jumbotr...

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Stories of Service
Posted on: September 17, 2019

Public and Media Relations Office: Telling Allen’s Story

man in flannel shirt operates a camera while a woman stands in a well-lit TV studio

Allen’s Public and Media Relations Office uses creativity to inform and inspire.

From the pages of a favorite fairytale to the latest binge-worthy streaming series, we humans are captivated by stories. They instruct, influence, infuriate and inspire. They introduce us to new perspectives and help us investigate our world.

Whether posti...

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Stories of Service
Posted on: September 17, 2019

Mayor Stephen Terrell: A Legacy of Service

3 images depict man with grandchildren, man with colleagues, man speaking with seniors

Mayor Stephen Terrell leaves his mark on Allen.

When Mayor Stephen Terrell was first elected to Allen City Council in 1991, the city population had just crossed the 20,000 mark. As a small business owner, Terrell was driven to expand Allen’s economic tax base to help alleviate the tax burden ...

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Stories of Service

News Flash

Posted on: March 18, 2020

Closures, Refunds and Rentals

Graphic - Parks and Recreation COVID-19 Operational Changes

On March 16, the City of Allen initiated a local disaster declaration for public health emergency to help slow the spread of COVID-19 (Coronavirus) in our community. Allen Parks and Recreation is temporarily closing several facilities to minimize crowded ...

Read on...

The Edge Skate Park and Visitors Center

News Flash

Posted on: April 1, 2020

Water Restrictions through October 31

Photo - Sprinkler

Water restrictions begin in Allen on April 1 and continue through October 31. During this time, watering is not allowed between 10 a.m. and 6 p.m. Sprinkler use is allowed only on your designated day up to twice per week. Use the watering schedule map to ...

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Learn more about conserving water in Allen. Water Conservation News