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The original item was published from 9/28/2015 5:03:37 PM to 10/4/2015 1:42:45 PM.

News Flash

City of Allen Headline News

Posted on: September 28, 2015

[ARCHIVED] City Email, Phone Outage Scheduled for Sunday, Oct. 4


The City of Allen will conduct system-wide maintenance on Sunday, Oct. 4 which will impact phones, email capability and internet connectivity. All department phone lines will be down and there will be no incoming or outgoing email capability for several hours.

Emergency 911 phone service will not be affected. Several after-hours extensions will also remain active, including the Allen Police Department main line, Non-Emergency Dispatch line and 24 Hour Water/Sewer Emergency line.

The maintenance operation will begin at 4 a.m. in an effort to minimize the impact to our facilities that are open on Sunday. If service disruptions should occur, updates will be provided on

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