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The original item was published from 9/12/2018 1:13:31 PM to 9/12/2018 1:25:32 PM.

News Flash

City of Allen Headline News

Posted on: September 12, 2018

[ARCHIVED] Collin County 9-1-1 Outage Impacts Allen 9-1-1 Calls


All emergency 9-1-1 service is out in Allen and Collin County. All calls to Allen Police or Fire should use the non-emergency number (214.509.4156) until further notice. This includes all police and fire/medical emergencies.

A team is currently working on the issue. Updates will be posted on the City of Allen website, once available.

Please do not try to call 9-1-1 at this time. This will only slow down the repair efforts and increase unnecessary call volume when the repair is made.

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