The City of Allen is dedicated to providing essential services while keeping your safety in mind. Effective Monday, March 23, most facilities will be closed in order to limit unnecessary physical contact as we work to prevent the spread of COVID-19. For this reason, all City services will be handled by phone, email, online and in-person by appointment only.
You will find detailed service information at CityofAllen.org/Operations and a list of digital services can be found at CityofAllen.org/OnlineServices.
Please give us a call if you have questions or inquiries. A main list of central numbers is provided below. Facilities and most departments have service information posted on the website as well.
Code Compliance & Environmental Health - 214.509.4160
Emergency 911Police Non-Emergency Dispatch - 214.509.4321 or 4323Police General Inquiries - 214.509.4200Police Records - 214.509.4350Fire Emergency Preparedness - 214.509.4333
Texas Health Resources 24-hour hotline - 682.236.7601
Allen Service Center (closed to public) - 214.509.4500Animal Shelter (adoptions by appointment only) - 214.509.4378 - More information.City Hall (automated response) - 214.509.4100 or email email@example.com
Utility Billing - 214.509.4560 or email firstname.lastname@example.org
Permitting & Inspections - 214.509.4130 or email email@example.comPlanning & Zoning - 214.509.4160 or email firstname.lastname@example.org
Library - 214.509.4900; closed to publicMunicipal Court - 214.509.4380; closed to public - More information.
All recreation facilities closed to the public. Registration, reservations and rentals suspended.More information.