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Posted on: April 5, 2021

Allen Public Library highlights successes in 2020

Allen Public Library courtyard

Allen Public Library (APL) successfully modified its services to accommodate the timely changes of 2020. Library Board Chair Scott Phillips gave APL’s annual report to Council in March.

Prior to COVID-19 closures, APL achieved a 100% increase in circulation and 200% increase in program attendance from 2009-2019. In 2019, APL transitioned to CloudLibrary as its source for digital content. The platform brought a 30% increase in new users in January with over 3,500 new patrons added during the year. Between October 2019 and March 2020, APL completed over 479 programs.

New strategy in 2020
As closures began, APL turned its attention to transforming in-person programs into virtual presentations. The Library launched an online registration for temporary cards, and patrons enjoyed flexible curbside pickup service with 52,712 checkouts logged for the year.

In 2020, APL staff conducted 259 virtual programs with over 17,000 patrons in virtual attendance. This year APL earned the Branding Iron Award Honorable Mention from Texas Library Association, and, for the seventh consecutive year, the Achievement of Excellence in Libraries Award from Texas Municipal Library Directors Association.

The Library reopened last summer with limited hours, capacity, and services. APL still offers curbside service.

New programming and services from COVID-19 response

  • Virtual programming for all ages, including storytime
  • Online Summer Reading Club
  • Take-and-make kits for kids, teens and adults
  • Online registration for temporary library cards
  • Emphasized digital collections
  • Curbside pickups for items on hold
  • New Binge Boxes, Wonderbooks, STEM kits
  • Next Reads recommendations for all ages

National Library Week is April 4-10

Explore the programs at Allen Public Library during National Library Week! Check their website and calendar for highlights and virtual activities.


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