Don't call 9-1-1 if your power goes out. Instead, report power outages or check for updates using these resources.
If you are experiencing an outage: Don't call 9-1-1 if your power goes out. Contact your power company to report the outage using the information found on your monthly statement. If you see fallen power lines on a road, alley or sidewalk, call 9-1-1 before contacting the power company.
ONCOR: Report power outages by texting REG to 66267, downloading the MyOncor App or calling 888.313.4747. You also can visit Oncor’s mobile-friendly outage map at Stormcenter.ONCOR.com.
CoServ: Report power outages by texting OUT to 855-938-3496. You can get updates on the outage by texting STATUS to the same number. You can also call 844.330.0762 and bookmark CoServ.com/OutageMap for estimated restoration times. Register for SmartHub or download the CoServ App for the latest notifications. Major updates also will be available at CoServ.com.
GCEC: Report power outages by texting OUT to 855.939.3826. You can get updates on the outage by texting STATUS to the same number. You can also call 903.482.7111, use your registered SmartHub account or download the MyGCEC App for iOS or Google devices. View a power outage map at GCEC.net.