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Strategic Plan | Financially sound and transparent government

Posted on: October 7, 2022

Fee changes for utility services approved

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SEPT. 27, 2022 - Customers who pay for water, sewer and trash/recycling services through the City of Allen will see slightly higher rates for services used on Oct. 1, 2022 and beyond.

The changes were approved by Allen City Council to reflect rising costs of services caused by several factors including inflation, the maintenance of aging infrastructure and wholesale costs charged by the City’s water supplier, the North Texas Municipal Water District (NTMWD).

  • Waste service rates: The monthly fee for basic residential solid waste services—which includes trash, recycling and household hazardous waste collection—will increase by $1.50. Residents who have extra trash or recycling carts will see a 9.62% increase to this additional collection fee. To help offset costs for Allen seniors, residents ages 65 and over can apply for a Senior Trash Discount, which reduces the monthly fee for basic waste services by 20%.
  • Water and sewer rates: An adjustment in water and sewer rates will result in an increase of approximately $11.52 per month for residential customers who use 10,000 gallons of water per month. The average residential water use in Allen in 9,168 gallons per month, so 10,000 gallons is used as a benchmark for measuring the impact of water and sewer rate increases. Commercial fees will also increase. View current rate schedule
  • Drainage fee rates: Residential drainage rates, last raised in 2017, will remain unchanged at $3.50 per month. Commercial drainage rates will increase to assure a more fair distribution between residential and commercial fees.

The City of Allen is a member of NTMWD, which provides essential water supply, wastewater and solid waste disposal services to 10 counties in the North Texas region. In an annual comparison of nearby NTMWD member cities, Allen’s rates remain among the lowest for both water/sewer and trash/recycling services.

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