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City of Allen Headline News

Posted on: November 15, 2022

Allen named 2022 Digital Cities Survey winner for innovative use of technology, engagement

The Center for Digital Government (CDG) named Allen a winner of the 2022 Digital Cities Survey. The Survey recognizes cities using technology to tackle social challenges, enhance services and strengthen cybersecurity.

Allen ranked third in the survey’s 75,000-124,999 Population Category and was also awarded the 2022 Future Ready award, recognizing the city’s forward-thinking implementation of technology.

Read the Future Ready award writeup for Allen:

The city’s innovation processes have demonstrated success in both public safety and fire. Drones, SMS citizen interaction, a robotics process automation solution for Fire for vaccine data entry, 9-1-1 text and video capability and auto-dispatching of Fire units are great examples. In addition, using data visualization based on GIS and PowerBI, the city is measuring neighborhood equity to determine underserved areas for service provision. 

About the Center for Digital Government
Center for Digital Government is a national research and advisory institute focused on technology policy and best practices in state and local government. CDG is a division of e.Republic, the nation’s only media and research company focused exclusively on state and local government and education.

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