News Flash

Posted on: September 29, 2020

Bringing Allen In Focus

Logo and header for allen in focus

A new print publication from the City of Allen will soon bring Allen news right to your home.

In Focus is a brand-new print newsletter that will be included in utility bills six times per year and three times per year in the LIFE Activity Guide. Inside, yo...

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City of Allen Headline News
Posted on: September 28, 2020

Celebrate safely this Halloween

child decorating pumpkin with dad

Though the City of Allen does not designate dates or times for trick-or-treating, we encourage residents to follow these tips for safer celebrations.

Halloween guidance from the Centers for Disease Control and Prevention (CDC)

Many traditional Halloween act...

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City of Allen Headline News
Posted on: September 1, 2020

Improved MyAllen app and request center coming September 29

MyAllen Mobile App logo and screenshot

Spot a water leak or pothole? Can’t remember your recycling day? Use the improved MyAllen app and request center to receive reminders, submit service requests and get updates when the problem is solved.

When will it be available?

The improved MyAllen app an...

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City of Allen Headline News
Posted on: September 16, 2020

Water Rates Will Not Increase, Wastewater Rate Change Takes Effect Nov. 1

water flows out of garden hose

The City of Allen will not increase water rates to City customers in the coming year. Wastewater rates will increase by 5 percent, or approximately $2.82 per month for residential accounts*. These rates will be effective Nov. 1.

Why are water rates remaini...

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City of Allen Headline News
Posted on: September 16, 2020

Facility Updates Approved by City Council

picture of joe farmer recreation center fitness room

Allen City Hall, Joe Farmer Recreation Center and Don Rodenbaugh Natatorium will soon receive new enhancements thanks to Allen City Council.

Allen City Hall’s entryway will be remodeled so the reception desk is more easily accessible upon enterin...

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City of Allen Headline News
Posted on: September 15, 2020

Allen City Television Wins 8 National Awards

picture of actv logo

ACTV has once again been named among the best municipal television stations in the nation on September 4, 2020 when it received the prestigious Overall Excellence in Government Programming award at the National Association of Telecommunications Officers a...

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City of Allen Headline News
Posted on: September 10, 2020

2020-2021 Budget, Tax Rate Approved

picture of city hall and numbers

Allen residents will continue benefiting from one of the lowest property tax rates in Collin County following the approval of the city’s 2020-2021 tax rate and budget.

Allen City Council voted to lower the city’s property tax rate durin...

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City of Allen Headline News
Posted on: September 9, 2020

City of Allen and ASA Forge New Partnership

picture of basketball courts

The City of Allen has marked a new milestone in its decades-long community partnership with Allen Sports Association.

On August 25, Allen City Council unanimously approved an agreement with Allen Sports Association (ASA) to grant the organization regular u...

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City of Allen Headline News
Posted on: August 27, 2020

Change in polling location for November 3 election

brick event center with glass rotunda on a sunny, blue sky day

One of the most popular polling locations in Collin County is moving to a new Allen location to accommodate large voter turnout and improve social distancing. Voters can visit Allen Event Center for early voting (October 13-30) or on Election Day (Novembe...

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City of Allen Headline News
Posted on: August 12, 2020

Census Takers to Start Visiting Nonresponding Households in North Texas

Image: Census taker wearing mask and gloves while speaking to a person outside their home

Source: U.S. Census Bureau

DALLAS – Census takers in North Texas are working to follow up with households that have not yet responded to the 2020 Census.

Currently the average self-response rate in North Texas is 60.3 percent. The Census Bureau wi...

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Go to 2020census.gov City of Allen Headline News
Posted on: July 27, 2020

New Service Hours for Utility Billing

older couple looking at laptop and smiling at each other

Beginning August 3, City of Allen Utility Billing service windows and phones are open from 7 a.m. to 5:30 p.m. Monday through Friday. Go to the Utility Billing page.

Customer Service windows are located on the first floor of Allen City Hall, 305 Century Pa...

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City of Allen Headline News
Posted on: July 29, 2020

Internal Audit of Residential Water Use, Billing Practices Completed

water flows out of garden hose

An internal audit of the City’s meter reading, utility billing and meter testing practices found no instances of overbilling and no discrepancies in bills recalculated in the review. The audit did reveal a need for policy improvements and update...

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Learn more about summer water use in Allen. City of Allen Headline News
Posted on: July 2, 2020

New Statewide Order Takes Effect July 3 Requires Face Coverings in Public

Office of the Texas Governor Greg Abbott

(Office of the Texas Governor: July 2, 2020, Austin, TX)

Governor Greg Abbott today issued an Executive Order requiring all Texans to wear a face covering over the nose and mouth in public spaces in counties with 20 or more positive COVID-19 cases, with fe...

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Go to the City of Allen COVID-19 information page. City of Allen Headline News
Posted on: June 1, 2020

Online Application for Housing & Living Assistance Available for Allen, Collin County Residents

Collin Cares Economic Recovery and Assistance Program logo

UPDATE 9/29: Housing and living assistance grants have been expanded to help more Collin County residents impacted by COVID-19. The program has been extended to provide up to six months of assistance to impacted families. Income reduction qualifi...

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City of Allen Headline News