News Flash

Posted on: June 1, 2020

"Past Due" Utility Notices Suspended

Couple looking at computer and holding a credit card

Due to the ongoing COVID-19 emergency, the City of Allen has temporarily stopped mailing customers “past due” notices for their City utilities including water, sewer and trash collection services. These notices are sent to customers wh...

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Community Services

News Flash

News Flash

Posted on: July 6, 2020

Using Sprinklers Too Often Wastes More than Just Water

Photo - Sprinkler

Take control of your water use by learning how to set and check your sprinkler controller. 

Look for signs of unexpected sprinkler settings

In many cases of high water use, improper controller programming—including unexpected second or th...

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Learn more at Water Conservation News
Posted on: May 28, 2020

Who Controls Your Sprinkler System: You or Mother Nature?

Person adjusts a home sprinkler controller

Weather changes have a great impact on Allen’s water use, especially for homeowners with SMART sprinkler controllers. Here’s how average temperatures, average rainfall and the speed at which water evaporates due to other factors (such ...

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Find more ways to control summer water use. Water Conservation News
Posted on: April 1, 2020

Daytime Watering Restrictions in Effect Through Oct. 31

Photo - Sprinkler

From April 1 to October 31, sprinkler use is not allowed between 10 a.m. and 6 p.m. This helps reduce water lost to evaporation.

Sprinklers/irrigation systems may be used up to twice per week on assigned watering days, as needed. This includes sprinklers a...

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Find more conservation tips in our newsletter. Water Conservation News
Posted on: July 8, 2020

July is "Smart Irrigation Month"


Allen is celebrating Smart Irrigation Month by helping customers save water, save money and see better results.

Smart Irrigation Month is a public awareness campaign to promote efficient water use. Focused on July, traditionally the month of peak demand fo...

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Water Conservation News