Upgrades Coming to Allen’s Utility Billing System

City of Allen utility customers will soon have access to a more user-friendly system for paying utility bills.

Allen is replacing a 20-year-old payment system with a modern user interface which provides real-time payment updates, printable bills and option...

Water Rate Changes Take Effect Nov. 1

The City of Allen is adjusting water and sewer rates to cover increased costs. For Allen residents with average water use, this change will increase water bills by approximately $8.33 per month.*

Why are rates changing?

Like many North Texas cities, Allen p...