News Flash

Posted on: February 25, 2021

Residents get free DIY disposal of storm-related construction, demolition materials

man kneeling on floor performing a drywall repair with a toolbox nearby

Do-it-yourself disposal fees for construction and demolition debris are being waived for Allen residential water account holders as storm cleanup continues.

Residents with a current City of Allen residential utility account may dispose of materials at any ...

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Community Services
Posted on: February 18, 2021

Residential trash, recycling services resume Monday, Feb. 22

Residential trash cart and recycling cart

Curbside trash, recycling and bulk collection resumed service on Monday, Feb. 22, for residents' scheduled pickup day.

  • Crews will service trash routes first, followed by recycling routes. It's possible crews will collect recycling on a di...
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Community Services
Posted on: February 23, 2021

Annual water system maintenance is March 1-29

white icons of a bathtub, faucet and shower on a blue background

You might notice a slight change to the taste or smell of your tap water in March due to a temporary change in disinfectant by Allen’s water supplier, North Texas Municipal Water District (NTMWD). Though your water might taste or smell different...

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Community Services
Posted on: February 1, 2021

Resolving a water service cutoff

Customers can prevent water cutoffs or restore water service by contacting utility billing. We are eager to work with customers to resolve account issues and create payment plans.

Community Services