Allen COVID-19 Weekly Snapshot: October 12-18

Sixty-seven Allen residents tested positive for COVID-19 this week. On October 12, the number of active cases in Allen was 79.

New CasesAllen averaged 9.6 new cases per day during the week of October 12-18. A total of 67 new cases were added this week.

Tota...

Allen COVID-19 Weekly Snapshot: October 12-18

Sixty-seven Allen residents tested positive for COVID-19 this week. On October 12, the number of active cases in Allen was 79.

New CasesAllen averaged 9.6 new cases per day during the week of October 12-18. A total of 67 new cases were added this week.

Tota...

Have a spooky, fire-free Halloween

Source: National Fire Protection Association

Halloween is a fun, spooky time of year for kids. Make trick-or-treating safe for your little monsters with a few easy safety tips.

• When choosing a costume, stay away from long trailing fabric. If your child is w...

Have a spooky, fire-free Halloween

Source: National Fire Protection Association

Halloween is a fun, spooky time of year for kids. Make trick-or-treating safe for your little monsters with a few easy safety tips.

• When choosing a costume, stay away from long trailing fabric. If your child is w...

Street rehab project coming to Central Business District

The drive through Allen’s Central Business District will soon be much smoother.

On October 13, Allen City Council approved spending $286,227 to rehabilitate six street sections in the historic downtown area, including:

• Austin Drive (from...

Street rehab project coming to Central Business District

The drive through Allen’s Central Business District will soon be much smoother.

On October 13, Allen City Council approved spending $286,227 to rehabilitate six street sections in the historic downtown area, including:

• Austin Drive (from Boyd Driv...

Street rehab project coming to Central Business District

The drive through Allen’s Central Business District will soon be much smoother.

On October 13, Allen City Council approved spending $286,227 to rehabilitate six street sections in the historic downtown area, including:

• Austin Drive (from...

Street rehab project coming to Central Business District

The drive through Allen’s Central Business District will soon be much smoother.

On October 13, Allen City Council approved spending $286,227 to rehabilitate six street sections in the historic downtown area, including:

• Austin Drive (from Boyd Driv...

New renderings of Terrell Recreation Center revealed

Allen Parks & Recreation is sharing a glimpse inside the future Stephen G. Terrell Recreation Center.

Parks & Recreation Director Kate Meacham revealed new interior renderings from BRS Architects during the October 13 City Council Workshop. The art...

New renderings of Terrell Recreation Center revealed

Allen Parks & Recreation is sharing a glimpse inside the future Stephen G. Terrell Recreation Center.

Parks & Recreation Director Kate Meacham revealed new interior renderings from BRS Architects during the October 13 City Council Workshop. The art...

Students: Enter the Recycled Art Contest for grades K-12!

Put your creativity to use in Keep Allen Beautiful's annual contest, held virtually for 2020. This year's theme is "My Clean & Green Community!"

To enter, you must be a K-12 student who lives in the City of Allen. The contes...

Students: Enter the Recycled Art Contest for grades K-12!

Put your creativity to use in Keep Allen Beautiful's annual contest, held virtually for 2020. This year's theme is "My Clean & Green Community!"

To enter, you must be a K-12 student who lives in the City of Allen. The contes...

COVID-19 utility assistance now available

If you lost income due to COVID-19, you may qualify for assistance to help catch up on missed payments and late fees on your City of Allen utility account.

COVID-19 utility assistance now available

If you lost income due to COVID-19, you may qualify for assistance to help catch up on missed payments and late fees on your City of Allen utility account.

COVID-19 utility assistance now available

If you lost income due to COVID-19, you may qualify for assistance to help catch up on missed payments and late fees on your City of Allen utility account.

COVID-19 utility assistance now available

If you lost income due to COVID-19, you may qualify for assistance to help catch up on missed payments and late fees on your City of Allen utility account.

COVID-19 utility assistance now available to Allen customers

If you lost income due to COVID-19, you may qualify for assistance to help catch up on missed payments and late fees on your City of Allen utility account.

COVID-19 utility assistance now available to Allen customers

If you lost income due to COVID-19, you may qualify for assistance to help catch up on missed payments and late fees on your City of Allen utility account.

Scare up some fun with these Allen Halloween activities

From spine-chilling movies to unconventional pumpkin-picking, here are 7 ways to make your Halloween “spook-tacular.”

• Join the #Search4CecetheDino before the "escaped" Coelophysis eats all of Allen's candy supplies! New locations added every Thur...

Scare up some fun with these Allen Halloween activities

From spine-chilling movies to unconventional pumpkin-picking, here are 7 ways to make your Halloween “spook-tacular.”

• Join the #Search4CecetheDino before the "escaped" Coelophysis eats all of Allen's candy supplies! New locations added every Thur...

City of Allen Water Conservation wins WaterSense® Excellence award

The U.S. Environmental Protection Agency (EPA) has recognized City of Allen Water Conservation with a 2020 WaterSense Excellence Award for promoting WaterSense and water efficiency in 2019.

Winning agencies were honored in a virtual award ceremony on Wedne...

City of Allen Water Conservation Wins WaterSense® Excellence Award

The U.S. Environmental Protection Agency (EPA) has recognized City of Allen Water Conservation with a 2020 WaterSense Excellence Award for promoting WaterSense and water efficiency in 2019.

Winning agencies were honored in a virtual award ceremony on Wedne...

City of Allen Water Conservation wins WaterSense® Excellence award

The U.S. Environmental Protection Agency (EPA) has recognized City of Allen Water Conservation with a 2020 WaterSense Excellence Award for promoting WaterSense and water efficiency in 2019.

Winning agencies were honored in a virtual award ceremony on Wedne...

City of Allen Water Conservation Wins WaterSense® Excellence Award

The U.S. Environmental Protection Agency (EPA) has recognized City of Allen Water Conservation with a 2020 WaterSense Excellence Award for promoting WaterSense and water efficiency in 2019.

Winning agencies were honored in a virtual award ceremony on Wedne...

Know the signs and symptoms of respiratory illness

Source: Texas Poison Center Network

The common cold, Influenza (Flu) and COVID-19 are all contagious respiratory illnesses, but they are caused by different viruses. COVID-19 is caused by infection with a new coronavirus (called SARS-CoV-2) and flu is caus...

Know the signs and symptoms of respiratory illness

Source: Texas Poison Center Network

The common cold, Influenza (Flu) and COVID-19 are all contagious respiratory illnesses, but they are caused by different viruses. COVID-19 is caused by infection with a new coronavirus (called SARS-CoV-2) and flu is caus...

Allen COVID-19 Weekly Snapshot: October 5-11

Sixty-two Allen residents tested positive for COVID-19 this week. On October 11, the number of active cases in Allen was 63.

New CasesAllen averaged nine new cases per day during the week of October 5-11. A total of 62 new cases were added this week.

Total ...

Allen COVID-19 Weekly Snapshot: October 5-11

Sixty-two Allen residents tested positive for COVID-19 this week. On October 11, the number of active cases in Allen was 63.

New CasesAllen averaged nine new cases per day during the week of October 5-11. A total of 62 new cases were added this week.

Total ...

Allen COVID-19 Weekly Snapshot: September 28-October 4

Fifty-seven Allen residents tested positive for COVID-19 this week. On October 4, the number of active cases in Allen was 63.

New CasesAllen averaged eight new cases per day during the week of September 28-October 4. A total of 57 new cases were added this...

Allen COVID-19 Weekly Snapshot: September 28-October 4

Fifty-seven Allen residents tested positive for COVID-19 this week. On October 4, the number of active cases in Allen was 63.

New CasesAllen averaged eight new cases per day during the week of September 28-October 4. A total of 57 new cases were added this...

Allen COVID-19 Weekly Snapshot: September 21-27

Sixty-one Allen residents tested positive for COVID-19 this week. On September 27, the number of active cases in Allen was 59.

New CasesAllen averaged nine new cases per day during the week of September 21-27. A total of 61 new cases were added this week.

T...

Allen COVID-19 Weekly Snapshot: September 21-27

Sixty-one Allen residents tested positive for COVID-19 this week. On September 27, the number of active cases in Allen was 59.

New CasesAllen averaged nine new cases per day during the week of September 21-27. A total of 61 new cases were added this week.

T...

Celebrate safely this Halloween

Though the City of Allen does not designate dates or times for trick-or-treating, we encourage residents to consider these tips for safer celebrations provided by the Centers for Disease Control and Prevention (CDC).

Many traditional Halloween act...

Celebrate safely this Halloween

Though the City of Allen does not designate dates or times for trick-or-treating, we encourage residents to consider these tips for safer celebrations provided by the Centers for Disease Control and Prevention (CDC).

Many traditional Halloween act...

Get trash day reminders with new MyAllen App

Struggling to remember which week the recycling truck comes? Can’t keep up with changes to the holiday collection schedule? Sign up for trash and recycling reminders through the new MyAllen Mobile App and never miss collection day again!

1. Go to th...

Get trash day reminders with new MyAllen App

Struggling to remember which week the recycling truck comes? Can’t keep up with changes to the holiday collection schedule? Sign up for trash and recycling reminders through the new MyAllen Mobile App and never miss collection day again!

1. Go to th...

Join our force - now offering lateral entry!

We're one of the few departments in Dallas Fort-Worth with a lateral entry program for officers with prior experience.

Join our force - now offering lateral entry!

We're one of the few departments in Dallas Fort-Worth with a lateral entry program for officers with prior experience.

Allen Police introduce first pursuit-rated hybrid patrol car

Allen debuted the first of two pursuit-rated hybrid police vehicles this summer. The vehicles are 2020 Ford Police Interceptor Utilities (much like the Explorer) and were approved by City Council for purchase this budget year. 

The new vehicles ar...

Allen Police introduce first pursuit-rated hybrid patrol car

Allen debuted the first of two pursuit-rated hybrid police vehicles this summer. The vehicles are 2020 Ford Police Interceptor Utilities (much like the Explorer) and were approved by City Council for purchase this budget year. 

The new vehicles ar...

Allen Police introduce first pursuit-rated hybrid patrol car

Allen debuted the first of two pursuit-rated hybrid police vehicles this summer. The vehicles are 2020 Ford Police Interceptor Utilities (much like the Explorer) and were approved by City Council for purchase this budget year. 

The new vehicles ar...

Allen Police introduce first pursuit-rated hybrid patrol car

Allen debuted the first of two pursuit-rated hybrid police vehicles this summer. The vehicles are 2020 Ford Police Interceptor Utilities (much like the Explorer) and were approved by City Council for purchase this budget year. 

The new vehicles ar...

Fall brings more urban wildlife sightings in Allen

Bobcats, coyotes and other urban wildlife are present throughout North Texas, including here in Allen. However, seeing these animals in your neighborhood can be unnerving. Read on for the top questions about urban wildlife, including ways to protect your ...

Fall brings more urban wildlife sightings in Allen

Bobcats, coyotes and other urban wildlife are present throughout North Texas, including here in Allen. However, seeing these animals in your neighborhood can be unnerving. Read on for the top questions about urban wildlife, including ways to protect your ...

Urban wildlife in Allen

Bobcats, coyotes and other urban wildlife are present throughout North Texas, including here in Allen. However, seeing these animals in your neighborhood can be unnerving. Read on for the top questions about urban wildlife, including ways to protect your ...

Urban wildlife in Allen

Bobcats, coyotes and other urban wildlife are present throughout North Texas, including here in Allen. However, seeing these animals in your neighborhood can be unnerving. Read on for the top questions about urban wildlife, including ways to protect your ...

Allen COVID-19 Weekly Snapshot: September 14-20

Fifty-two Allen residents tested positive for COVID-19 this week. On September 20, the number of active cases in Allen was 49.

New Cases

Allen averaged seven new cases per day during the week of September 14-20. A total of 52 new cases were added this week....

Allen COVID-19 Weekly Snapshot: September 14-20

Fifty-two Allen residents tested positive for COVID-19 this week. On September 20, the number of active cases in Allen was 49.

New Cases

Allen averaged seven new cases per day during the week of September 14-20. A total of 52 new cases were added this week....

Governor Abbott Modifies Open Texas Checklists

On September 17, Governor Greg Abbott announced modifications to some Open Texas Checklists, impacting occupancy limits and other protocols.

The following may operate up to 75% capacity, effective September 21, 2020:

• Gyms / Exercise Facilities
• Manufacturers
• M...

Governor Abbott Modifies Open Texas Checklists

On September 17, Governor Greg Abbott announced modifications to some Open Texas Checklists, impacting occupancy limits and other protocols.

The following may operate up to 75% capacity, effective September 21, 2020:

• Gyms / Exercise Facilities
• Manufacturers
• M...

Water Rates Will Not Increase, Wastewater Rate Change Takes Effect Nov. 1

The City of Allen will not increase water rates to City customers in the coming year. Wastewater rates will increase by 5 percent, or approximately $2.82 per month for residential accounts*. These rates will be effective Nov. 1.

Why are water rates remaini...

Water Rates Will Not Increase, Wastewater Rate Change Takes Effect Nov. 1

The City of Allen will not increase water rates to City customers in the coming year. Wastewater rates will increase by 5 percent, or approximately $2.82 per month for residential accounts*. These rates will be effective Nov. 1.

Why are water rates remaini...

"Past due" notices temporarily suspended

Due to the ongoing COVID-19 emergency, the City of Allen has temporarily stopped mailing customers “past due” notices for their City utilities including water, sewer and trash collection services. These notices are usually sent to cust...

"Past due" notices temporarily suspended

Due to the ongoing COVID-19 emergency, the City of Allen has temporarily stopped mailing customers “past due” notices for their City utilities including water, sewer and trash collection services. These notices are usually sent to cust...

New utility billing system released in January 2020

City of Allen utility customers who want to view or pay bills online, pay automatically with a credit card or enroll in paperless billing must create a username and password in the new system.

• View registration instructions
• Pay online
• Create your account
• FAQ

New utility billing system released in January 2020

City of Allen utility customers who want to view or pay bills online, pay automatically with a credit card or enroll in paperless billing must create a username and password in the new system.

• View registration instructions
• Pay online
• Create your account
• FAQ

Senior discount available for residential trash service

The City of Allen offers a 20% discount for residential trash services for customers who are 65 years of age or older. Learn more. 

Senior discount available for residential trash service

The City of Allen offers a 20% discount for residential trash services for customers who are 65 years of age or older. Learn more. 

Allen COVID-19 Snapshot: September 7-13

Thirty Allen residents tested positive for COVID-19 this week, bringing the number of active cases in Allen to 38.

New Cases

Allen averaged four new cases per day during the week of September 7-13. A total of thirty new cases were added this week.

Total Conf...

Allen COVID-19 Snapshot: September 7-13

Thirty Allen residents tested positive for COVID-19 this week, bringing the number of active cases in Allen to 38.

New Cases

Allen averaged four new cases per day during the week of September 7-13. A total of thirty new cases were added this week.

Total Conf...

Protect Your Health: Get Your Flu Shot

As COVID-19 continues spreading, health officials urge you to get vaccinated against another common virus: the flu. Because of their similar symptoms, it may be hard to distinguish between the flu and COVID-19 without getting a test. This could force you ...

Protect Your Health: Get Your Flu Shot

As COVID-19 continues spreading, health officials urge you to get vaccinated against another common virus: the flu. Because of their similar symptoms, it may be hard to distinguish between the flu and COVID-19 without getting a test. This could force you ...

Should I get a flu shot?

As COVID-19 continues spreading, health officials urge you to get vaccinated against another common virus: the flu. Because of their similar symptoms, it may be hard to distinguish between the flu and COVID-19 without getting a test. This could force you ...

Should I get a flu shot?

As COVID-19 continues spreading, health officials urge you to get vaccinated against another common virus: the flu. Because of their similar symptoms, it may be hard to distinguish between the flu and COVID-19 without getting a test. This could force you ...

Save on Smart Gardening Supplies

Get a head start on your gardening efforts with 25% discounts on bagged and bulk products from Texas Pure Products.

Available products include several varieties of compost, planting mix, mulch and more.

This discount is available September 14-30 and only ap...

Save on Smart Gardening Supplies

Get a head start on your gardening efforts with 25% discounts on bagged and bulk products from Texas Pure Products.

Available products include several varieties of compost, planting mix, mulch and more.

This discount is available September 14-30 and only ap...

Ready. Set. TO GO!

Allen Parks and Recreation special events division is bringing creative events for you to experience at home, outside and online. Thanks to our partner CoServ, we will be hosting FOUR special events: 

Ready. Set. Camp-In (September 19)

Families wil...

Ready. Set. TO GO!

Allen Parks and Recreation special events division is bringing creative events for you to experience at home, outside and online. Thanks to our partner CoServ, we will be hosting FOUR special events: 

Ready. Set. Camp-In (September 19)

Families wil...

Improved MyAllen app and request center now available

MyAllen app logoSpot a water leak or pothole? Can’t remember your recycling day? Use the MyAllen app and citizen request center to receive reminders, submit service requests and get updates when the problem is solved.

• Download for iOS
• Download for...

Improved MyAllen app and request center now available

MyAllen app logoSpot a water leak or pothole? Can’t remember your recycling day? Use the MyAllen app and citizen request center to receive reminders, submit service requests and get updates when the problem is solved.

• Download for iOS
• Download for...

Change in polling location for November 3 election

One of the most popular polling locations in Collin County is moving to a new Allen location to accommodate large voter turnout and improve social distancing. Voters can visit Allen Event Center for early voting (October 13-30) or on Election Day (Novembe...

Change in polling location for November 3 election

One of the most popular polling locations in Collin County is moving to a new Allen location to accommodate large voter turnout and improve social distancing. Voters can visit Allen Event Center for early voting (October 13-30) or on Election Day (Novembe...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

What's New at Allen Public Library

Allen Public Library has a few new services for patrons: Ask APL, Book Bundles, and a youth version of our Next Reads service.

Ask APL

Would you like personalized assistance and resources from library staff from the comfort of your home?  Try Ask A...

What's New at Allen Public Library

Allen Public Library has a few new services for patrons: Ask APL, Book Bundles, and a youth version of our Next Reads service.

Ask APL

Would you like personalized assistance and resources from library staff from the comfort of your home?  Try Ask A...

Internal Audit of Residential Water Use, Billing Practices Completed

An internal audit of the City’s meter reading, utility billing and meter testing practices found no instances of overbilling and no discrepancies in bills recalculated in the review. The audit did reveal a need for policy improvements and update...

Internal Audit of Residential Water Use, Billing Practices Completed

An internal audit of the City’s meter reading, utility billing and meter testing practices found no instances of overbilling and no discrepancies in bills recalculated in the review. The audit did reveal a need for policy improvements and update...

Who Knew? Questions and Answers on Water Use

The Public and Media Relations staff have been posting and sharing landscaping and watering tips for months to benefit both your lawn and water bill this summer. We are sharing information from our own Water Conservation pages and Sustainable Landscape Se...

Who Knew? Questions and Answers on Water Use

The Public and Media Relations staff have been posting and sharing landscaping and watering tips for months to benefit both your lawn and water bill this summer. We are sharing information from our own Water Conservation pages and Sustainable Landscape Se...

Using Sprinklers Too Often Wastes More than Just Water

Take control of your water use by learning how to set and check your sprinkler controller. 

Look for signs of unexpected sprinkler settings

In many cases of high water use, improper controller programming—including unexpected second or th...

Using Sprinklers Too Often Wastes More than Just Water

Take control of your water use by learning how to set and check your sprinkler controller. 

Look for signs of unexpected sprinkler settings

In many cases of high water use, improper controller programming—including unexpected second or th...

Allen Fire Department Provides COVID-19 Help Line

If you live or work in Allen and have questions about COVID-19 response or preparedness, call the Allen Fire Department Help Line at 214.509.4333.

This Help Line is designed for Allen residents and businesses with questions about new restrictions, protecti...

Allen Fire Department provides COVID-19 Help Line

If you live or work in Allen and have questions about COVID-19 response or preparedness, call the Allen Fire Department Help Line at 214.509.4333.

This Help Line is designed for Allen residents and businesses with questions about new restrictions, protecti...

Allen Fire Department Provides COVID-19 Help Line

If you live or work in Allen and have questions about COVID-19 response or preparedness, call the Allen Fire Department Help Line at 214.509.4333.

This Help Line is designed for Allen residents and businesses with questions about new restrictions, protecti...

Allen Fire Department provides COVID-19 Help Line

If you live or work in Allen and have questions about COVID-19 response or preparedness, call the Allen Fire Department Help Line at 214.509.4333.

This Help Line is designed for Allen residents and businesses with questions about new restrictions, protecti...

Operational Changes for Allen Public Library

Allen Public Library is open to the public with adjusted hours and limited occupancy.

Hours of operation

Allen Public Library will be open from 10 a.m. to 6 p.m. Monday through Friday during this initial phase of operations. The facility will be closed to t...

Operational Changes for Allen Public Library

Allen Public Library is open to the public with adjusted hours and limited occupancy.

Hours of operation

Allen Public Library will be open from 10 a.m. to 6 p.m. Monday through Friday during this initial phase of operations. The facility will be closed to t...

"Past Due" Utility Notices Suspended

Due to the ongoing COVID-19 emergency, the City of Allen has temporarily stopped mailing customers “past due” notices for their City utilities including water, sewer and trash collection services. These notices are sent to customers wh...

"Past Due" Utility Notices Suspended

Due to the ongoing COVID-19 emergency, the City of Allen has temporarily stopped mailing customers “past due” notices for their City utilities including water, sewer and trash collection services. These notices are sent to customers wh...

"Past Due" Utility Notices Suspended

Due to the ongoing COVID-19 emergency, the City of Allen has temporarily stopped mailing customers “past due” notices for their City utilities including water, sewer and trash collection services. These notices are sent to customers wh...

"Past Due" Utility Notices Suspended

Due to the ongoing COVID-19 emergency, the City of Allen has temporarily stopped mailing customers “past due” notices for their City utilities including water, sewer and trash collection services. These notices are sent to customers wh...

Online Application for Housing & Living Assistance Available for Allen, Collin County Residents

UPDATE 9/29: Housing and living assistance grants have been expanded to help more Collin County residents impacted by COVID-19. The program has been extended to provide up to six months of assistance to impacted families. Income reduction qualifi...

Online Application for Housing & Living Assistance Available for Allen, Collin County Residents

UPDATE 9/29: Housing and living assistance grants have been expanded to help more Collin County residents impacted by COVID-19. The program has been extended to provide up to six months of assistance to impacted families. Income reduction qualifi...

ACIR Now Open with Operational Adjustments

Allen Community Ice Rink (ACIR) is open with operational adjustments for added safety. You can read our new procedures below.

In accordance with a statewide executive order, City of Allen facilities require use of face coverings in public spaces.

Cleaning a...

ACIR Now Open with Operational Adjustments

Allen Community Ice Rink (ACIR) is open with operational adjustments for added safety. You can read our new procedures below.

In accordance with a statewide executive order, City of Allen facilities require use of face coverings in public spaces.

Cleaning a...

Who Controls Your Sprinkler System: You or Mother Nature?

Weather changes have a great impact on Allen’s water use, especially for homeowners with SMART sprinkler controllers. Here’s how average temperatures, average rainfall and the speed at which water evaporates due to other factors (such ...

Who Controls Your Sprinkler System: You or Mother Nature?

Weather changes have a great impact on Allen’s water use, especially for homeowners with SMART sprinkler controllers. Here’s how average temperatures, average rainfall and the speed at which water evaporates due to other factors (such ...

COVID-19 Testing for Qualifying Individuals

COVID-19 testing now is available for qualifying individuals at these local facilities. All facilities have their own criteria to meet before testing.Remember to check first with your primary care physician. Contact each facility prior to arriving to make...

COVID-19 Testing for Qualifying Individuals

COVID-19 testing now is available for qualifying individuals at these local facilities. All facilities have their own criteria to meet before testing.Remember to check first with your primary care physician. Contact each facility prior to arriving to make...

Daytime Watering Restrictions in Effect Through Oct. 31

From April 1 to October 31, sprinkler use is not allowed between 10 a.m. and 6 p.m. This helps reduce water lost to evaporation.

Sprinklers/irrigation systems may be used up to twice per week on assigned watering days, as needed. This includes sprinklers a...

Daytime Watering Restrictions in Effect Through Oct. 31

From April 1 to October 31, sprinkler use is not allowed between 10 a.m. and 6 p.m. This helps reduce water lost to evaporation.

Sprinklers/irrigation systems may be used up to twice per week on assigned watering days, as needed. This includes sprinklers a...

Appalachian Trail: Challenge of the Year

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. And, since the facility is closed temporarily, we are moving this challenge to where you are - home!

All you have to do to joi...

Appalachian Trail: Challenge of the Year

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. And, since the facility is closed temporarily, we are moving this challenge to where you are - home!

All you have to do to joi...

The Final Climb: 2020 Challenge of the Year

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. We're excited to share a glimpse of the t-shirt artwork and want to invite you to join us for the last "climb&q...

The Final Climb: 2020 Challenge of the Year

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. We're excited to share a glimpse of the t-shirt artwork and want to invite you to join us for the last "climb" - the final tw...

The Final Climb: 2020 Challenge of the Year

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. We're excited to share a glimpse of the t-shirt artwork and want to invite you to join us for the last "climb&q...

The Final Climb: 2020 Challenge of the Year

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. We're excited to share a glimpse of the t-shirt artwork and want to invite you to join us for the last "climb" - the final tw...

Operational Changes and Reopening Plans

Allen Parks and Recreation is planning a phased return to operations to align with state guidelines and protect the health of both citizens and staff.

Now Open

Registration is open! Register in ActiveNet. The following facilities are open; however, some lim...

Operational Changes and Reopening Plans

Allen Parks and Recreation is planning a phased return to operations to align with state guidelines and protect the health of both citizens and staff.

Now Open

Registration is open! Register in ActiveNet. The following facilities are open; however, some lim...

ACIR Now Open with Operational Adjustments

Allen Community Ice Rink (ACIR) is open with operational adjustments for added safety. You can read our new procedures below.

In accordance with a statewide executive order, City of Allen facilities require use of face coverings in public spaces.

Cleaning a...

The Final Climb: 2020 Challenge of the Year

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. We're excited to share a glimpse of the t-shirt artwork and want to invite you to join us for the last "climb&q...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Ready. Set. TO GO!

Allen Parks and Recreation special events division is bringing creative events for you to experience at home, outside and online. Thanks to our partner CoServ, we will be hosting FOUR special events: 

Ready. Set. Camp-In (September 19)

Families wil...

Fall into the Latest LIFE in Allen Activity Guide

Fall activities in the latest LIFE in Allen activity guide are OPEN for registration! Start your search in ActiveNet to see every activity we’re offering this fall.

Adjustments and Cancellations due to COVID-19

As the fall session begins, health a...

Operational Changes and Reopening Plans

Allen Parks and Recreation is planning a phased return to operations to align with state guidelines and protect the health of both citizens and staff.

Now Open

Registration is open! Register in ActiveNet. The following facilities are open; however, some lim...

Appalachian Trail: Challenge of the Year

The Appalachian Trail - all 2,200 miles of it - is the focus of Don Rodenbaugh Natatorium’s 2020 Challenge of the Year. And, since the facility is closed temporarily, we are moving this challenge to where you are - home!

All you have to do to joi...