News Flash

Posted on: January 13, 2022

Pay a utility bill

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Pay for your water, sewer and trash/recycling service using one of four convenient options.

View payment options Online Services
Posted on: January 13, 2022

Adopt a pet

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Registration available online, by mail or in person. Documents and licensing fee required.

Learn about pet adoptions Online Services
Posted on: January 13, 2022

Pay a citation or court fine

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Need to handle a citation? Depending on your age and the type of offense alleged, you have four options for settling a citation or fine.

How to handle a citation Online Services
Posted on: January 13, 2022

Apply for a building permit

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Permits are required for many home projects including roof repairs, irrigation installation and fence replacement.

Get started in our CSS portal Online Services
Posted on: January 13, 2022

Apply for an alarm permit

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Before you proceed to our Alarm Permit Portal...

Have you obtained this alarm permit in the past or currently have an active permit on file? If so, you don't need to obtain a new alarm permit. Instead, open the Alarm Permit Portal and click on the...

Get started here

Online Services
Posted on: January 13, 2022

Apply for a fire permit

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Apply for fire permits through the Allen Fire Marshal's Office. Application and documents must be submitted electronically. Request an inspection by calling 844.381.8759.

How to submit a fire permit application Online Services
Posted on: January 13, 2022

Send a service request or report an issue

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MyAllen is your tool for reporting service requests such as water leaks, missed trash/recycling, animal related issues, property maintenance and more. App available for iOS and Google.

Create an account to get started Online Services
Posted on: January 13, 2022

Find my trash/recycling collection day

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Trash is collected weekly on the day assigned to your neighborhood. Recycling is collected every two weeks. City of Allen contracts with Community Waste Disposal (CWD) to provide city trash collection, disposal and recycling services.

Find your collection day Online Services
Posted on: January 13, 2022

Make an open records request

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Make an open records request or search a variety of public records. Information is provided by the City Secretary’s Office in accordance with the Public Information Act.

Open a request or search documents Online Services
Posted on: January 13, 2022

Register as a City vendor

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Apply for all permits using our Citizen Self-Service (CSS) portal. Use the step-by-step guides to get started. If you have questions, call Building Services at 214.509.4130.

Get started in our CSS portal Online Services
Posted on: January 13, 2022

Register your pet

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Registration available online, by mail or in person. Documents and licensing fee required.

Get started at PetData.com Online Services
Posted on: January 13, 2022

Request engineering record plans

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Requests for record drawings are accepted by email. Please provide a map outlining the area requested or detailed limits. Call the Engineering Department at 214.509.4582 if you have questions.

How to request Record Drawings Online Services
Posted on: January 13, 2022

Request the location of a utility line

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Whether you're planting a tree or building an office tower, you first must check the location of gas lines and other vital utilities. Visit Texas811.org or dial 811.

Click for info Online Services
Posted on: January 13, 2022

View our eBid system

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Check the status of bids that are open, closed, awarded and not awarded. You also can view active contracts.

Open our bid portal Online Services
Posted on: January 13, 2022

Schedule a video inspection

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Our Virtual Inspection Program is available for occupied residential homes once plans are filed and approved electronically.

Learn about video inspections Online Services
Posted on: January 13, 2022

Send an anonymous crime tip

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Send an anonymous tip directly to Allen Police Department using an online form. It's available 24 hours a day, seven days a week.

Send a crime tip Online Services