News Flash

Parks & Recreation

Posted on: March 18, 2020

Operational Changes and Reopening Plans

Allen Parks & Recreation offers information on department operations following COVID-19 outbreak

Allen Parks & Recreation is planning a phased return to operations to align with state guidelines and protect the health of both citizens and staff.

Now Open

The following facilities are now open. Some limitations or occupancy restrictions may be in effect.

LocationRestrictionsStatusOpening Date
Basketball/Volleyball Courts
Limit of 4 people per court
Checklist for outdoor sports participants
OpenMay 18
The Courses at Watters CreekSome limits on group size, cart rental, restaurant/retail capacity
Checklist for outdoor sports participants
OpenApril 17
The Edge Skate Park
Checklist for outdoor sports participants
OpenMay 18
Parks Administration BuildingN/AOpenMay 22
Tennis CourtsLimit of 4 people per court
Checklist for outdoor sports participants
OpenMay 1
Trails/Open SpacesMust maintain 6’ distance from people not in your household or group
Groups limited to 5 if not from the same household
Checklist for park/open space visitors
Open


Opening Soon

Location
Restrictions
Status
Opening Date
Don Rodenbaugh NatatoriumFitness floor opening May 26 with limited capacity. Members only. Reservations must be made after May 22.
Checklist for gym patrons
ClosedMay 26
Joe Farmer Recreation CenterFitness floor opening May 26 with limited capacity. Members only. Reservations must be made after May 22.
Checklist for gym patrons
ClosedMay 26


Closed (Opening TBD)

All activities and programs at closed facilities are canceled during this time. Canceled facility rentals will receive a full refund and returned deposit, as applicable. See refund information below. If you have questions, please call 214.509.4700.

Refund information

Members may cancel their membership with no penalties. Full-scale membership extensions and refunds are being evaluated for the period that facilities are closed. For programs, classes, leagues, trips and athletics:

  • Credits or refunds will be provided in full for canceled programs and classes.
  • Leagues will resume where they left off, if able. Otherwise, credits or refunds will be provided to teams through the coach/manager.
LocationDetailsStatusOpening Date
Allen Community Ice Rink

For refund requests:

ClosedTBD
Allen Senior Recreation CenterAny canceled group travel from ASRC will be credited or refunded through the Parks and Recreation Department or travel insurance, as applicable.ClosedTBD
Don Rodenbaugh Natatorium (areas other than fitness floor)If you would like to pause your membership at DRN, you may do so on a month-to-month basis with no penalties.Closed
Fitness floor reopening May 26
TBD
Joe Farmer Recreation Center (areas other than fitness floor)Refunds will be offered on impacted activities.ClosedTBD
Playgrounds and park amenitiesPlaygrounds, including the Celebration Park Sprayground, are currently closed. Pavilions, water fountains and restrooms are closed to public use.ClosedTBD
The Edge Visitor CenterSkate park will reopen May 18. Refunds will be offered on impacted activities.ClosedTBD


*Newsflash updated 5/20/2020

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