Community Services

 
Directions

305 Century Parkway
Allen City Hall, First Floor
Allen, TX 75013

214.509.4500

214.509.4590

Link: Community Services website

The Community Services Department maintains streets, alleys and sidewalks, water and sewer lines and drainage systems. It also provides trash and recycling collection services through a contract with Community Waste Disposal Inc. (CWD). Other department efforts include water conservation and environmental education and support for Keep Allen Beautiful.

Utility Billing 
Directions

305 Century Parkway
Allen City Hall, First Floor
Allen, TX 75013

214.509.4560

214.509.4567

Link: Utility Billing website

The City of Allen provides water, sewer, drainage, trash and recycling services to Allen residents and businesses. Utility Billing, a division of the Community Services Department, is responsible for customer services related to these utilities. This includes initiating and terminating services and all billing and collection services.

Trash & Recycling 
Directions

305 Century Parkway
Allen City Hall, First Floor
Allen, TX 75013

214.509.4551

214.509.4567

Link: Trash & Recycling website

The Solid Waste Division manages city trash collection and disposal, including recycling services, household hazardous waste (HHW) collection, and the HHW Reuse Center. The division provides environmental education and supports a variety of green events and volunteer initiatives in support of the Keep Allen Beautiful board.
Water & Sewer 
Directions

900 S. Greenville Avenue
Allen Municipal Service Center
Allen, TX 75002

214.509.3100

214.509.4530

214.509.3146

Link: Water & Sewer website

he City of Allen’s Water and Sewer Operations are responsible for operating, maintaining and repairing water lines, valves, fire hydrants, sewer lines and manholes. This division also provides field assistance to customers, inspectors and contractors.

Water Conservation 

305 Century Parkway
Allen City Hall, First Floor
Allen, TX 75013

214.509.4559

Link: Sign up for our monthly newsletter

Sign up for our monthly Water Conservation newsletter

Water Billing Questions:
214.509.4560

Report Water Violations:
214.509.3111

24-Hour Water/Sewer Emergency:
214.509.4530

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