Community Services

 

305 Century Parkway
Allen City Hall, First Floor
Allen, TX 75013

214.509.4500

214.509.4590

Link: Community Services website

Business Hours
Mon-Fri: 8 a.m. to 5 p.m.

24-Hour Water/Sewer Emergency
214.509.4530

Water Restrictions Hotline
214.509.3111

Utility Billing 

305 Century Parkway
Allen City Hall, First Floor
Allen, TX 75013

214.509.4560

214.509.4567


Link: Utility Billing website

Business Hours
Mon-Fri: 7 a.m. to 5:30 p.m.

24-Hour Water/Sewer Emergency
214.509.4530

Trash & Recycling 
Directions

305 Century Parkway
Allen City Hall, First Floor
Allen, TX 75013

214.509.4551

214.509.4567

Link: Trash & Recycling website

The Solid Waste Division manages city trash collection and disposal, including recycling services, household hazardous waste (HHW) collection, and the HHW Reuse Center. The division provides environmental education and supports a variety of green events and volunteer initiatives in support of the Keep Allen Beautiful board.
Water & Sewer 
Directions

900 S. Greenville Avenue
Allen Municipal Service Center
Allen, TX 75002

214.509.3100

214.509.4530

214.509.3146

Link: Water & Sewer website

he City of Allen’s Water and Sewer Operations are responsible for operating, maintaining and repairing water lines, valves, fire hydrants, sewer lines and manholes. This division also provides field assistance to customers, inspectors and contractors.

Water Conservation 

305 Century Parkway
Allen City Hall, First Floor
Allen, TX 75013

214.509.4559

Link: Sign up for our monthly newsletter

Sign up for our monthly Water Conservation newsletter

Water Billing Questions:
214.509.4560

Report Water Violations:
214.509.3111

24-Hour Water/Sewer Emergency:
214.509.4530

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