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You can schedule curbside collection of furniture, mattresses, box springs, household appliances, televisions, washing machines, dryers, water heaters, outdoor grills and lawnmowers (oil and gas removed). Refrigerators and freezers may also be collected, if they are certified as refrigerant free by a certified professional and have a certification tag attached. Large toys and yard tools are also accepted, but you must clearly label them as "Bulk Trash." Learn more.
Many household chemicals, pool chemicals, garden products, automotive fluids, cooking oil and painting products can be recycled in Allen’s Household Hazardous Waste (HHW) collection program. See the full list and schedule a collection.
Construction or remodeling materials including sheet rock, brick, rock, gravel, concrete, dirt, sod, carpet and fence panels must be taken to the NTMWD 121 Regional Disposal Facility and may incur a disposal fee to be paid by the resident. Residents must show a current City of Allen water bill and Texas drivers license with matching address to access the facility. Learn more.
Latex and oil-based paints, paint thinner/stopper, primer, spray paint, turpentine, varnish and wood preservatives are accepted in Allen's HHW program. See a full list and schedule collection.
Medications may be disposed anonymously at annual Allen cleanup events or nearby pharmacies. Needles, sharps, and syringes should be placed in a hard plastic or metal container with a secured lid. Before throwing this container in the trash, secure the lid with heavy-duty duct tape and place inside a dark trash bag. Soiled bandages, disposable sheets and medical gloves should be securely fastened inside a plastic bag before placing in your household trash.
Yard waste is collected on designated trash days. Grass clippings, leaves, plant materials and small cuttings must be bagged in biodegradable paper lawn bags. No plastic bags will be collected. Tree and brush trimmings must be tied into 4-foot bundles, weighing no more than 40 lbs. Secure with biodegradable string, twine or rope. No more than seven bundles or fifteen yard waste bags will be collected per week. Dirt, gravel, rock, concrete and sod will not be collected.
For excess brush and larger branches, see instructions for large loose brush.
You can schedule curbside collection of household appliances, televisions, washing machines, dryers, water heaters, outdoor grills and lawnmowers (oil and gas removed). Refrigerators and freezers may also be collected, if they are certified as refrigerant free by a certified professional and have a certification tag attached. Learn more.
Allen's curbside recycling program does not accept batteries of any kind. Alkaline batteries (AAA, AA, C, D, 9-volt, 12-volt) should be thrown in the trash. Car batteries are accepted in the City of Allen’s HHW collection program. Rechargeable batteries such as Nickel-Cadmium, Lithium Ion, button cell or Nickel Metal Hydride should be recycled at local electronic or home improvement stores.
Incandescent/tube fluorescent light bulbs should be thrown away in your household trash. Compact fluorescent bulbs can be recycled at local retailers/home improvement stores. CWD’s curbside recycling program does not accept light bulbs of any kind.
Aluminum foil and baking dishes are not accepted in Allen's curbside recycling program. Please throw these items in the trash.
Please contact the Allen Police Department at 214.509.4263 about disposal of ammunition.
Pet waste should be bagged in plastic and thrown away in your household trash. You may also dispose of dead animals under 10 lbs. in your weekly trash collection. For animals over 10 lbs., contact Allen Animal Control at 214.509.4378.
Aluminum and steel/tin cans and completely empty aerosol containers are collected in Allen's curbside recycling program. Rinse items of all food waste before recycling. Aluminum foil and baking dishes are not accepted.
We recycle televisions, computers, printers and other large electronics at annual Allen cleanup events. You can also schedule curbside collection of large electronics through Allen's bulky item collection.
Contact the Allen Fire Marshal at 214.509.4400 about the disposal of fireworks. If you discover other explosives, call 9-1-1.
You can schedule curbside collection of furniture, mattresses, box springs, household appliances, televisions, washing machines, dryers, water heaters, outdoor grills and lawnmowers (oil and gas removed). Refrigerators and freezers may also be collected, if they are certified as refrigerant free by a certified professional and have a certification tag attached. Learn more.
Most food waste should be thrown in the trash. Cooking oil can be recycled in Allen’s Household Hazardous Waste (HHW) collection program. Once cool, used cooking oil should be poured back into its original container and secured with a screw-top lid. See all accepted items and schedule a collection.
All colors of glass bottles and jars (lids removed) are collected in Allen's curbside recycling program. Rinse items of all food waste before recycling. Drinking glasses, household items, ceramics, eyeglasses and Christmas lights should be thrown in the trash or donated.
CWD cannot recycle hangers, Christmas lights, artificial Christmas trees/greenery, light bulbs, drinking glasses/ceramics, toys or other household items. Please throw them in the trash or schedule curbside collection for larger items.
The average wall thermostat contains four grams of mercury, or the equivalent of 800 compact fluorescent lights. Citizens can deliver intact old thermostats to the front desk of Allen City Hall (305 Century Parkway) for recycling free of charge.
Plastic bags are not accepted in CWD’s curbside recycling program, as the bags snag machinery during processing. Please recycle plastic bags at local grocery/retail stores or dispose of them in your household trash.
Allen's curbside recycling program accepts newspapers, magazines, junk mail, phone books, flattened cardboard and chipboard, milk/juice cartons (rinsed), Tetra Pak cartons (from broth/wine/protein drinks, rinsed), and frozen food boxes with the recycling symbol. To reduce litter, bag shredded paper in clear plastic and tie securely before placing in your recycling cart.
#1-5 and #7 plastics are collected in Allen's curbside recycling program. Rinse items of all food waste before recycling. Plastic bags, plastic hangers, plastic straws, #6 plastics and unmarked plastics should be thrown in the trash. Some retailers and grocery stores also recycle plastic bags and hangers.
Large propane tanks can be disposed of at most propane exchange cages. Small, completely empty canisters may be disposed of in the regular trash. Contact the manufacturer for further disposal options.
Styrofoam is not accepted in CWD’s curbside recycling program. However, residents may take advantage of two local options for recycling Styrofoam products: the Frisco Environmental Collection Center or Lucas First Saturday Styrofoam Recycling Drop-Off. If you are unable to use these services, please throw your Styrofoam products in the trash.
If you hire a contractor to remove branches or brush, you must negotiate removal fees. The City is not responsible for removing tree debris that is cut by commercial contractors. If you have removed branches or brush yourself, you may dispose of up to three cubic yards (approximately the size of three washing machines, placed side by side) by scheduling a collection. Learn more.
Small tree and brush trimmings are collected weekly on your designated trash day. Trimmings must be tied into 4-foot bundles, weighing no more than 40 lbs. Secure with biodegradable string, twine or rope. No more than seven bundles or fifteen yard waste bags will be collected per week.
We only accept applications for positions currently posted online. All applications must be submitted through our online system; incomplete applications will not be considered. We don’t accept resumes unless they are submitted as an attachment in the online application process. (Need help setting up your profile? View the online support guide.)
If you are unable to access the online application, please choose one of the following options:
Yes, to apply for multiple jobs postings you must complete a separate application for each position.
We do not accept electronic/paper resumes without an application. You can add a resume to an application if you wish, but you should always complete the application as if there were no resume attached.
Yes, all applicants will be informed in writing as to the status of the position.
All current recruitments will be listed on the Job Postings page of our website. You also have an option to submit an interest card specific to departments. You will be notified via email when a position is posted for that department.
Contact CWD at 972.392.9300 (option 2) for a quote based on special collection or take excess household trash to the NTMWD Custer Road Transfer Station (see link for restrictions). If you frequently have more trash than your cart can hold, you can request another cart from CWD for an additional monthly fee by calling 972.392.9300 (option 2).
Car parts may be taken to the NTMWD Custer Road Transfer Station (see link for restrictions).
Dead animals weighing less than 10 lbs. may be disposed of in your household trash. For animals weighing over 10 lbs., contact Allen Animal Control at 214.509.4378.
Many household chemicals, pool chemicals, garden products, automotive fluids, cooking oil and painting products can be recycled in Allen’s Household Hazardous Waste (HHW) collection program. any household chemicals, pool chemicals, garden products, automotive fluids, cooking oil and painting products can be recycled in Allen’s Household Hazardous Waste (HHW) collection program. See the full list and schedule a collection.
The Texas Department of Transportation (TxDOT) is the custodian of crash records for the State of Texas. Any law enforcement officer who in the regular course of duty investigates a motor vehicle crash that results in injury to or the death of a person or damage to the property of any one person to the apparent extent of $1,000 or more must submit a written report of that crash to TxDOT not later than the 10th day after the date of the crash. Reports may be requested via the TxDOT Crash Report Online Purchase System.
The fastest way to obtain a copy of a motor vehicle crash report is to visit Allen Police Department (205 W McDermott Drive) during business hours (Monday-Friday, 8 a.m. to 6 p.m.). Crash reports will only be released to the driver, passenger(s) and owner of the vehicle(s) involved. An attorney can request a copy of the crash report with a letter of representation. There is a $6.00 fee for the crash report. A certified copy can be obtained for $8.00.
You may request a crash report by sending a request letter, check/money order and self-addressed stamped envelope to Allen Police Department Records Unit at 205 W McDermott Drive. There is a $6.00 fee for the crash report. A certified copy can be obtained for $8.00. Do not send cash. You must reference your incident case number in your request. Motor vehicle crash reports will only be released to the driver, passenger(s) and owner of the vehicle involved. An attorney can request a copy of the crash report with a letter of representation.
If you have additional questions, please call 214.509.4350 or email firstname.lastname@example.org.
All incident report requests must be submitted in writing in one of the following ways. You must provide your incident case number in your request. Fees may apply.
If you have questions, please call 214.509.4350 or email email@example.com.
All Freedom of Information Act (FOIA) requests must be submitted in writing in one of the following ways:
State law considers vehicles abandoned if they meet one of the following criteria:
Vehicles with expired registrations are not automatically considered abandoned under state law. However, they may be deemed junk vehicles and subject to code enforcement action.
By city ordinance, a vehicle is considered "junked" if it meets both of the following criteria:
If the vehicle remains inoperable more than seventy two consecutive hours on public property, it may be declared a public nuisance if it meets certain criteria. Junked vehicles must be reported to Code Enforcement.
While we use a variety of communication outlets, the City website is always the primary and best source for news and information. Emergency notices and alerts will always be posted on the City’s home page before shared through social media accounts.
Stay informed about City of Allen news and events by subscribing to news/event alerts, signing up for our e-newsletters and following our social media accounts listed at CityofAllen.org/StayConnected.
Allen City Television provides live coverage and on-demand viewing of City Council meetings and Planning & Zoning Commission meetings.
You can watch live meeting coverage on the ACTV website, at YouTube.com/AllenCityTV or on Spectrum Channel 16, Frontier Channel 15, Grande Cable Channel 15 and AT&T U-verse Channel 99.
Due to the significant expense of printing and mailing, the City of Allen has relied more heavily on digital/online communication channels to be more cost efficient with taxpayer dollars. As population has grown and use of social media became more prominent, we have used these digital channels to provide instant updates to our increasingly connected residents. However, based on results of our 2019 Communication Survey, we are investigating ways to use cost-effective printed materials to supplement our digital-focused strategy.
Yes. The account number is comprised of a unique Customer Identification number (CID) and a unique Account ID number.
Previously this was listed as the CID number first followed by a dash and then the unique Account ID number. On the new bills, the account number will be listed with the unique Account ID number first followed by a dash and the CID number. The CID number and Account ID number will be the same but in reverse order. See illustration.
Beginning January 16, you will be able to access the new online utility billing system and create your new online account.
You will need your current account number (found at the top right of your utility bill) in order to set up your new online account.
Be sure to update the account number in your bank bill pay service. To find your new account number, access the new system on January 16 or before your next bill pay and set up your new login. You will need your current account number for this. Your account number can be found at the top right of your utility bill.
No. Your utility bill's due date and your billing cycle will remain unchanged.
No. The transaction fee of $2 for online payment processing will remain in the new system. This $2 fee to pay online with a credit or debit card is a pass-through of a portion of the online processing fees credit card companies charge the City of Allen.
Yes. The new mailing address is PO Box 734802, Dallas, TX 75373-4802. If you choose to mail in your payments for any bill dated on or after January 11, 2020, send them to this address.
No. There will be no additional fees or cost increases due to these upgrades.
This software upgrade is the final step in a multi-year process that brought improvements to several important systems used by different City departments including financials, employee payroll, service orders, permitting and more.
In the 2012-2013 fiscal year, planning for this five-year process began when an RFP (formal bid) went out to find the right replacement software. Several potential software systems were tested by staff over multiple days before the Munis system was chosen because of its full integration capabilities, backend usability and overall value.
Tyler Technologies has led the public sector software industry for several years, and its systems are used by schools, counties and cities across the nation, including several Dallas-area cities such as Mesquite, Southlake, Coppell, Farmers Branch and others.