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1. Where can I get a COVID-19 vaccine?

Collin County has hubs and other providers offering vaccinations by appointment only. A full list of Collin County hubs is available on the Collin County website.

Increasingly, vaccines are also available at local pharmacies, hospitals, and county health departments. A map of providers is listed on the Texas DSHS website and may be downloaded in an accessible spreadsheet. Additional pharmacies are participating in the Federal Retail Pharmacy Program.

Hospital networks

• Baylor Scott & White
• UT Southwestern Medical Center
• Texas Health Resources

Pharmacies

• Costco
• CVS
• Kroger
• Tom Thumb
• Wal-Mart/Sam's Club
• Walgreens

County Health Departments

• Collin County
• Dallas County
• Denton County
• Tarrant County

Local Municipalities

• City of Murphy

2. Who qualifies to get a vaccine?

Beginning March 29, any individual over the age of 16 is eligible to make a vaccine appointment in Texas; however, please note that not all vaccines are approved for all age groups.

• Pfizer: Approved for ages 16+
• Moderna: Approved for ages 18+
• Johnson & Johnson: Approved for ages 18+

The type of vaccine offered by Allen Fire Department will be clearly listed in appointment offer emails and Eventbrite ticket scheduling.

3. What information is available about COVID-19 vaccines?

Find information for COVID-19 vaccination administration and patient education for each specific vaccine on the Centers for Disease Control and Prevention website.

4. Do I have to get my vaccination in the city or county where I live?

You do not have to get your vaccination in the city/county where you reside. State distribution hubs, including Allen Fire Department, are required to serve all Texans regardless of their place of residency.

5. How soon can I receive my second shot?

The currently authorized vaccines to prevent COVID-19 in the United States require 2 shots to get the most protection:   

• Pfizer-BioNTech doses should be given 3 weeks (21 days) apart    
• Moderna doses should be given 1 month (28 days) apart

You should get your second shot as close to the recommended 3-week or 1-month interval as possible. However, there is no maximum interval between the first and second doses for either vaccine. You should not get the second dose earlier than the recommended interval.

Allen Fire Department will not administer your second shot unless it has been at least 21 days (Pfizer) or 28 days (Moderna) since your first dose.

6. How many vaccines has AFD distributed so far?

As of April 14, 2021, Allen Fire Department has administered 81,362 total doses of the COVID-19 vaccine: 50,114 first doses and 31,248 second doses.

7. How do I make a vaccine appointment through Allen Fire Department?

Allen Fire Department will end operations of its COVID-19 vaccine distribution hub by May 7 after vaccinating approximately 50,000 people and administering 100,000 shots. Though Allen Fire Department will not offer additional first-shot vaccine appointments, Collin County has numerous vaccine hubs and other providers offering vaccinations by appointment only. Increasingly, vaccines are also available at local pharmacies, hospitals, and county health departments. View list of local distribution sites.

8. If I received my first shot from AFD, what is the process for receiving the second dose?

We will contact you via email, text or phone call to remind you to schedule your second shot. If you have received your first shot from Allen Fire Department, do not unsubscribe from our email appointment alerts until receiving your second shot or scheduling it elsewhere. If you have already unsubscribed, please return to this page to sign up again. If you are due for your second shot within 3 days and have not yet heard from us, please contact our COVID-19 Helpline at 214.509.4333 or email helpline@cityofallen.org. 

We are committed to prioritizing second shots for everyone who received their first shot from us. (In other words, you won’t have to compete with those seeking first shots while scheduling your second appointment.) However, vaccine distribution is sometimes unpredictable and may be subject to manufacturing or delivery delays. If those occur, we’ll tell you as soon as possible. You may schedule your second shot with a different provider if preferred.

9. I just received an appointment alert. Why am I having trouble getting an appointment?

Vaccine supply is very limited compared to the list of people who have signed up for appointment alerts. The reservation system processes actions (e.g. the steps to reserve an appointment) on a first come, first basis. You will be unable to complete the appointment process if other users are further along in submitting appointment information for the same time slot.

10. Why require a reservation/ticket?

Reservations/”ticketing” helps us manage the large number of appointments required during the vaccine distribution process. COVID-19 vaccines are always free; however, you MUST make a reservation/secure a ticket in order to enter the vaccine distribution line.

11. What should I expect on the day of my appointment?

COVID-19 vaccine appointments will be offered through Allen Fire Department based on the quantities of vaccines available. Walk-ins are not accepted. Once your appointment is scheduled, you will receive details about where to go and what to bring. On the day of your appointment, please:

• Wear a face covering and clothing that provides easy access to your upper arm, such as a short sleeve or sleeveless shirt.
• Arrive during the time period specified on your appointment/ticket confirmation. We are unable to reschedule missed appointments.
• Present a printed copy of your appointment/ticket -OR- digital appointment/ticket confirmation. If receiving the shot due to your health care worker (Phase 1A) status, be prepared to show your workplace I.D.
• Expect your appointment to take 20-30 minutes, including a mandatory 15-minute monitoring period immediately after the vaccine is given.

12. I received my first vaccination at a different location. Can I receive my second dose from Allen Fire Department?

Yes, though you will likely be competing with many others who are attempting to scheduled their first dose. Until the vaccine is more widely available, it is recommended that you attempt to receive the second shot at the same location as the first. Keep in mind that you must get two doses of the same vaccine to reach maximum immunity; if you received the Pfizer vaccine as your first shot, you must schedule an appointment to receive the same brand of vaccine for your second or "booster" shot.