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  1. Home

  2. Residents

    1. AllenNews.org
      1. News
      2. Events
      3. Allen City Television
        1. Live Feed
        2. Watch Public Meetings
        3. Original Programming
      4. Social Media
    2. Animal Services
      1. Adopt a Pet
      2. Register My Pet
    3. Community Assistance
      1. Collin CARES Assistance
      2. COVID-19 Utility Assistance
    4. COVID-19 (Coronavirus) Information
      1. COVID-19 Operational Changes
    5. Development/Zoning Maps
    6. Home Alarm Registration
    7. Library
      1. Get a Library Card
      2. Search the Catalog
    8. New Residents
    9. MyAllen App & Request Center
    10. Online Services
    11. Parks & Recreation
      1. Classes & Programs
      2. Find a Park
      3. League Sports
      4. Recreation Centers
    12. Permits/Home Projects
    13. Public Art
    14. Seniors
    15. Trash & Recycling
      1. Bulky Item Collection
      2. D-I-Y Disposal Options
      3. HHW Collection
      4. Loose Brush Collection
      5. Holiday Schedule
    16. Utility Bills
      1. Pay Online
      2. Start/Cancel Service
    17. Volunteer
    18. Water Conservation
      1. Find My Watering Day
      2. Rebate Program
    19. About Allen
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  3. Government

    1. Allen City Council
      1. About City Council
        1. Debbie Stout
        2. Kurt Kizer
        3. Carl Clemencich
        4. Lauren Doherty
        5. Chris Schulmeister
        6. Gary L. Caplinger
        7. Baine Brooks
      2. Office of the Mayor
      3. Blue Star Flag Recognition
      4. Mayoral Proclamation/Recognition
      5. Strategic Leadership
    2. Council Meeting Agendas
    3. Watch Public Meetings
    4. Boards & Commissions
      1. Allen Community Development Corporation
      2. Allen Economic Development Corporation
      3. Animal Shelter Advisory Committee
      4. Board of Adjustment, Building & Standards
      5. CBD Design Review Committee
      6. Convention & Visitors Bureau Advisory Board
      7. Keep Allen Beautiful
      8. Library Board
      9. Parks & Recreation Board
      10. Planning & Zoning Commission
      11. Public Art Committee
    5. Elections
    6. Voter Information
      1. Allen Bond 2016
    7. Ethics
    8. Local Government
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  4. Business

    1. Alarm Permits
    2. Building and Permitting
      1. Contractor and Commercial Services
      2. Residential Services
      3. Fire Permits & Inspections
      4. IVR Inspection Hotline
      5. CSS Permit & Inspection Portal
    3. Codes and Ordinances
    4. Economic Development
      1. Commercial Property Sites
      2. Future Development
      3. Labor & Demographic Data
    5. Health Inspections
      1. Food Safety
      2. Restaurant Health Scores
    6. Local Business Resources
    7. Planning and Zoning
      1. Development Process
      2. Demographics
      3. Interactive Maps
    8. Purchasing
      1. Current Bid Opportunities
      2. eBid System
      3. Vendor Self Service Info
      4. Vendor Guide
    9. Utility Billing
    10. Visitors & Tourism
    11. Waste Services
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  5. Departments

    1. Allen Public Library
      1. Visit Us
        1. Get a Library Card
        2. Use Curbside Pickup
        3. Computers & Printing
          1. Wi-Fi Printing
          2. Internet Use Policy
        4. Reserve a Study Room
        5. Facility Rentals
        6. Donations & Volunteers
          1. Friends of the Allen Public Library
        7. Family Place Libraries™
      2. Online Services
        1. Search the Catalog
        2. Manage My Account
          1. Get a Library Card
          2. Renew an Item
        3. Online Resources
          1. For Kids
          2. For Teens
          3. For Adults
        4. Ask APL
        5. Job Search Toolbox
        6. Request an Interlibrary Loan
        7. Suggest a Purchase
        8. Send Us a Comment
      3. Events
        1. On Stage @ APL
        2. Virtual Story Time
        3. Take & Make Kits
          1. Children's Take & Make Kits
          2. Teen Take & Make Kits
          3. Adult Take & Make Kits
        4. Book Clubs
        5. Adult Programs
        6. Children's Programs
      4. Digital Library
        1. EBooks & EAudiobooks
        2. Digital Magazines
        3. TexShare Databases
        4. Tumblebook Library
      5. Books & More
        1. Reading Resources for Adults
          1. Adult Next Reads
        2. 1,000 Books Before Kindergarten
        3. Children's Book Suggestions
          1. Book Bundles
          2. Youth Next Reads
        4. Teen Book Suggestions
          1. Teen Next Reads
        5. STEM Kits
    2. Animal Services
    3. Building & Permitting
    4. Code Compliance
    5. City Manager
      1. Stories of Service
    6. City Secretary
      1. Elections
      2. Voter Information
      3. Ethics
      4. Open Government
      5. Public Notices
    7. Community Development
      1. Building and Permitting
        1. Residential Services
        2. Contractor and Commercial Services
        3. Special Events and Temporary Uses
        4. Inspection Services by Phone
        5. Building Fees
        6. Adopted Codes
        7. Monthly Building Reports
      2. Planning Division
        1. Planning Regulations & Maps
        2. Sign Regulations
        3. Planning Resources
        4. Steps in The Development Process
        5. Comprehensive Plan 2030
    8. Community Enhancement
      1. Code Compliance Division
        1. Garage Sales
      2. Environmental Health
        1. Food Safety
        2. Public Pools and Spas
        3. Mosquito Control and Prevention
        4. Rodent Control and Prevention
        5. Public Health
        6. Environmental Quality
      3. Home Repair Assistance Programs
        1. CDBG Housing Rehabilitation Program
        2. Urgent & Accessibility Repairs Program
        3. Property Improvement Program
      4. Grant Funding for Agencies
      5. Fair Housing Resources
      6. Community Development Block Grant (CDBG)
      7. Block Party Trailer
      8. 2020 Census
    9. Community Services
      1. Trash / Recycling
        1. Service Guidelines
        2. Find My Collection Day
        3. Bulky Item Collection
        4. Commercial Waste
        5. Do-It-Yourself Disposal
        6. Electronics Recycling and Disposal
        7. HHW Collection
          1. HHW Reuse Center
          2. Schedule HHW Service
        8. Holiday Collections
        9. Recycling
        10. Yard Waste and Compost
      2. Utility Billing
        1. How to Pay
        2. Online Bill Pay
        3. Enroll in Online Payment
        4. Start/Cancel/Transfer Service
        5. COVID -19 Utility Assistance Program
        6. Service Rates & Penalty Fees
          1. Water Rates Explained
          2. Summer Water Use
        7. Understanding Your Bill
        8. In Your Bill
        9. Senior Trash Discount
      3. Water Conservation
        1. Find My Watering Day
        2. H2Ome Improvement Rebate Program
        3. Educational Programs & Events
        4. Block Leader Program
        5. Ways to Save
        6. Water Conservation & Resource Management Plan
      4. Water & Sewer
        1. Water Distribution & Maintenance
        2. Water Quality
          1. Water Quality Q&A
          2. Get Involved in Water Safety
        3. Wastewater Maintenance
        4. Wastewater Collection System
        5. Sewer Line Maintenance
        6. Sewer Cleanouts
        7. Fat, Oil and Grease (FOG) Control
      5. Streets & Drainage
        1. Drainage Operations
        2. 24-Hour Emergency Response
        3. Storm Damage Response
        4. Street Maintenance Operations
        5. Sidewalk Replacement Program
      6. Keep Allen Beautiful
        1. KAB Education & Outreach
          1. Recycled Art Contest Gallery
        2. Annual Programs
        3. Volunteer Opportunities
        4. What You Can Do
        5. Adopt-A-Program
          1. Adopt-A-Program Overview
          2. Contract Terms
        6. Beautification Tool Trailer
    10. Convention & Visitors Bureau
    11. Engineering and Traffic
      1. Capital Projects
      2. Land Development
      3. Right-of-Way Management
      4. Storm Water Management
      5. Traffic Management
    12. Finance
      1. Accounting
      2. Budget Division
      3. Truth in Taxation
        1. Truth-In-Taxation Notices
      4. Unclaimed Property
      5. Hotel Occupancy Tax
        1. Hotel Occupancy Tax Grant
    13. Fire Department
      1. About Us
        1. Chief and Staff Biographies
        2. Stations and Equipment
        3. Operations, Support and Training
        4. History
        5. Work For Us
          1. Allen Fire Department Hiring Process
        6. Staff Directory
      2. Be Involved
        1. Citizens Fire Academy
        2. Community CPR Classes
        3. Community Emergency Response Team (C.E.R.T.)
        4. Fire Station Tours
        5. Summer Fire Academy
      3. Emergency Preparedness
        1. Emergency Management
        2. Flu Prevention
        3. Outdoor Sirens
        4. Storm and Tornado Safety
        5. Life Safety Resources
        6. Fire Prevention
          1. Home Heater Safety
          2. Preparing a Home Fire Escape Plan
          3. Is Your Smoke Detector Protecting You?
          4. How Fire Safe is YOUR Home?
          5. Fire Prevention Week
      4. Fire Permits & Inspections
        1. Certificate of Occupancy Checklist
        2. Fire Permit & Plan Review Process
        3. Home Inspection
        4. Forms
    14. Geographic Information System (GIS)
      1. Interactive Maps
      2. Preset Allen Mapbooks
    15. Health Inspections
    16. Housing
    17. Human Resources
      1. Job Openings
      2. Benefits
      3. Compensation
      4. Hiring Process
      5. Contact Us
    18. Municipal Court
      1. Case Lookup
      2. Citation - How to Handle
      3. Court Dockets
      4. Court Process Overview
      5. Deferred Disposition
      6. Dismissals
      7. Driving Safety Course
      8. Forms
      9. Jury Service Information
      10. Juvenile / Minor Offenses
      11. Payment Options
      12. Teen Court
      13. Violations & Fine Schedule
      14. Warrant Information
    19. Parks & Recreation
      1. Facilities
        1. Allen Event Center
        2. Allen Community Ice Rink
          1. Open Skate
          2. Learn to Skate
          3. Hockey
            1. Adult Hockey Programs
            2. Youth Hockey Programs
          4. Figure Skating
        3. Allen Senior Recreation Center
          1. Events & Activities
          2. Volunteer at ASRC
        4. Don Rodenbaugh Natatorium
          1. Aquatics
            1. Open Swim
            2. Learn to Swim
            3. COAST
            4. Competitive Stroke Clinic
            5. Miscellaneous Aqua
          2. Fitness Center & Classes
          3. Education
          4. Indoor Rock Climbing Wall
          5. Membership & Admission
          6. Rentals & Parties
        5. Ford Pool
        6. Joe Farmer Recreation Center
          1. Facility
          2. Events & Activities
            1. Camps
            2. Programs
            3. Fitness & Wellness
          3. Membership & Admission
          4. Rentals
        7. The Courses at Watters Creek
        8. The Edge Visitor Center
          1. Programs & Events
          2. Rentals & Parties
        9. Stephen G. Terrell Recreation Center
        10. Rentals & Reservations
          1. Reserve a Park Pavilion
          2. Reserve a Facility
          3. Online Pavilion Rentals
      2. Parks & Trails
        1. Parks Directory
        2. Parks & Trails Map
        3. Park Rules
        4. Rentals & Reservations
        5. Trails
          1. Trail Projects
        6. Celebration Park Sprayground
        7. Park Projects
        8. Urban Forestry
        9. Migratory Birds
        10. About Us
          1. Staff
          2. Why We Serve
          3. REAL Service
          4. Get the Newsletter
          5. Register Online
          6. Impacting Our Community
          7. NRPA Gold Medal Award
            1. Departmental Awards
      3. Recreation
        1. Aquatics
        2. BMX/Skate Park
        3. Disc Golf
        4. Figure Skating
        5. Golf
        6. Hockey
        7. Learn to Skate
        8. Special Needs Adapted Programs
        9. Learn to Swim
        10. Tennis
        11. Create Registration Account
        12. Get the Recreation Guide
          1. Winter/Spring
          2. Summer
          3. Fall
        13. Register for Programs Online
      4. Events
        1. Special Events
        2. Event Calendar
        3. Search for Cece the Dinosaur
      5. Adult Leagues
        1. Winter/Spring Leagues
        2. Summer Leagues
        3. Fall Leagues
    20. Planning
    21. Police
      1. About APD
        1. Office of the Chief
          1. Message from the Chief
        2. Join Our Force
          1. Police Officer Qualifications
          2. Recruit Hiring Process
          3. Lateral Entry
          4. Police Internships
          5. Allen Police Tattoo Policy
          6. Police Recruiting FAQ
        3. Chaplaincy Program
        4. For the Media
        5. K-9 Unit
      2. Services
        1. Alarm Registration
        2. Animal Services
          1. Donations and Volunteers
          2. Pet Services
          3. Pet Adoption
          4. Wild Animals
          5. Pet and Animal Laws
        3. Crash/Incident Reports
        4. Jail
        5. Law Enforcement Training
        6. Open Records Requests
        7. Project H.O.M.E.
        8. Public Safety Communications
        9. Solicitor's Permits
        10. Submit a Traffic Concern
      3. Outreach
        1. 911 Public Education & Outreach
        2. Citizens Police Academy
        3. Neighborhood Watch
        4. School Resource Officers
          1. Junior Police Academy
        5. Volunteer with Allen Police
      4. Crime & Safety
        1. Submit a Crime Tip
        2. Get APD Alerts
        3. Crime Prevention
        4. Identity Theft
        5. Patrol District Map
        6. Sex Offender Search
        7. Submit a Traffic Concern
      5. Accountability
        1. General Orders
        2. Commend an Employee
        3. Report an Employee
        4. Peace Officer Involved Injuries or Death Reports
    22. Public & Media Relations
      1. Communication and Engagement Initiatives
      2. For the Media
      3. Policies
        1. ACTV Policies
        2. Copyright Policies
        3. Website Link Policy
        4. Privacy Practices
        5. Social Media Policy
        6. City of Allen Wi-Fi Terms of Service
    23. Purchasing
      1. Bids Under Evaluation
      2. Current Bids
      3. eBid Registration
      4. Vendor Self Service
    24. Records
    25. Trash/Recycling
    26. Utility Billing
    27. Water Conservation
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  6. Feature Links

    1. ADA Information
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